LEOVIGILDO A. MARANAN

Victoria Oriental Mindoro, Philippines

639*********/adzqtc@r.postjobfree.com

CAREER OBJECTIVE

Restaurant Manager with 10+ years of experience managing a high quality and fast paced five star restaurant. Ability to train staff to the highest standards of customer service, ensuring increased customer satisfaction, reduce staff turn over rates, and a 90% rise in sales through upselling techniques, Looking to use my strong leadership skills and proven track record of assisting restaurants to achieve new levels of profitability and efficiency for your fine dining establishment.

PROFESSIONAL EXPERIENCE

January 2019 - Present - Leo’s Grill and Restaurant, Victoria Oriental Mindoro Philippines

RESTAURANT MANAGER

Hired, trained, and coach 30+ staff members on customer service skills, food and beverage knowledge, and COVID -19 standards

Reduced variable costs by 5% through tighter controls on overtime expenditures and inventory waste

Consistently exceed monthly goals by a minimum of 10% by training FOH staff on upselling techniques and creating a featured food and beverage program

Maintained an employee retention rate 20% higher than the industry standard through management programs, periodic performance reviews, and motivated coaching

February 2017 – December 2018 – D’ Vegas Café, Cainta Rizal, Philippines

RESTAURANT MANAGER

Created a cross training program ensuring FOH were able to perform confidently and effectively in all positions

Increased customer engagement on company social media accounts by 20% through interactive promotions and contests

Provided extensive health and safety training to all staff members, achieving score of 99% from the Restaurant Health Inspection Committee

Implemented a revised inventory system focused on storage conditions, and ordering techniques resulting in a 5% decrease in losses created by food waste

March 2006 – January 2017 – American Healthcare Services, Van Nuys, California, USA

CERTIFED ADMINISTRATOR FOR RCFE

-Manage the daily operations to ensure the residents receive the quality care and overseeing the food service

-Preparing the weekly menu, planning weekly schedules and training new staff

-Planning games, trips, and other events and ensuring clean and safe environment

-Keeping accurate medical records and creating reports on daily activities

January 2006 – December 2016 Administrator/Senior Caregiver

December 2016 American Health Care Services

Van Nuys, California

Assist with personal care, which may include bathroom functions, bathing, grooming, d

RELEVANT SKILLS

-Staff Training

-Goal Setting

-Time Management

-Reasoning

-Communication

-Interpersonal skill

TRAINING AND AWARDS

Bread and Pastry Production National Certificate II

TESDA – Cainta 201

Food and Beverage Services

National Certificate II

TESDA – Cainta 2018

Events Management Services

National Certificate III

TESDA – Cainta 2018

Celebrity Chronicle’s Celebration 2004 Achievement Award

Outstanding Professional in the Field of Restaurant Management

Celebrity Chronicle’s 2004

Hollywood, California, USA

EDUCATION

Diploma in Hotel and Restaurant Management – September 1996

International Correspondence Schools – Scranton Pennsylvania,

USA

Santa Catalina National High School – Graduate, March 1980

Candelaria Quezon, Philippines

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