Deittra D. Flemming

Washington, DC *****

adzqru@r.postjobfree.com

202-***-****

Dear Sir/Madame

Enclosed is a copy of my resume for your perusal and distribution. If you have any questions, please don’t hesitate to contact me at 202-***-****

Currently seeking employment as an Executive Administrative Assistant. Background includes work performed at Howard University Hospital for 6 years as the Residency Program Coordinator and Supervisor. I feel my background and education combined will be beneficial to your organization. This combination allows me to function effectively in many diverse areas including management. Experience which includes computer training in Outlook and Microsoft Office will also be a benefit to your organization. Also familiar with all aspects of being in a legal setting. My ability to multitask with little to no direction can be beneficial to your organization.

If you are interested in interviewing me, you may contact me at the number listed above or via email. Available for an interview at your earliest convenience.

My current salary requirement is 55,000 per year.

Cordially,

Deittra D. Flemming

Deittra D. Flemming

Deittra Flemming

Washington, DC 20032

adzqru@r.postjobfree.com

Having completed various clerical training courses, I am currently seeking employment as an Executive Administrative Assistant. My previous positions as a program coordinator and a supervisor enhanced my customer service skills. It provided me with the knowledge to be successful in the customer service industry.

Work Experience

Ricoh USA February 2017 to Present

Washington, DC

Senior On-Site Service Specialist

Received incoming calls and emails for meetings, conference room and audio/visual requests as needed. Ensured that meals and drink orders were delivered and placed in the conference rooms in a timely fashion. Maintained conference rooms and ensured that they were stocked with the proper materials for meetings. Provided complete conference set-up and cleanup. Maintain inventory in the galley and stocked items for the conference rooms. Serve as the back-up receptionist. Prepare monthly stats for quality control of the inventory of supplies. Prepare monthly reports for the MOR meeting. Prepare presentations for LPA meetings as needed. Energetic and friendly back up receptionist with experience providing administrative support and customer service to clients and internal staff. Provides excellent customer service and build relationships. Assists walk-in clients, schedules client meetings, answers phone lines, and helps clients with questions and issues.

Robert Half International Inc. February 2016 to September 2016

Washington, DC

Hospitality Specialist

Received incoming calls and emails for meetings, conference room requests and audio/visual needs as requested. Ensured that meals and drink orders were delivered and placed in the conference rooms in a timely fashion. Maintained conference rooms and ensured that they were stocked with the proper materials for meetings. Provided complete conference set-up and cleanup. Maintained inventory in the galley and stocked items for the conference rooms. Serve as the back-up receptionist.

Howard University Hospital October 2008 to May 2014

Washington, DC

Residency Program Coordinator

With oversight and direction from the Program Director, the Program Coordinator is responsible for the operational and financial management of the accredited/non-accredited residency/fellowship training program. The position requires a comprehensive and detailed understanding of national accreditation policies and hospital policies, as well as a high degree of initiative and independent judgment.

Deittra Flemming Page 2

The Program Coordinator will continually assess and direct a wide range of programmatic issues including long range planning, recruiting trainees, developing projects, analyzing administrative workflow, maintaining databases, communicating with faculty and trainees regarding a range of

issues, and managing internal and external program relations. Provides administrative supervision and guidance to residents regarding administrative issues, due dates, and deadlines. Train and guide new coordinators or administrative assistants within the residency program.

Collects information from incoming patients regarding services needed, insurance available, or financial status. Assisted in completion of admissions or insurance forms. Contacted insurance providers to verify coverage and obtain authorization for service. Familiar with standard concepts, practices, and procedures as a registrar. Performs a variety of tasks associated with patient care services. Worked with minimum supervision. Reported directly to the supervisor or manager with any concerns or issues. Performed clerical and/or record-keeping tasks on the automated patient system as required to manage patient registration forms and scheduling appointments and follow-up appointments with physicians. Retrieved patient files for each clinical visit.

Arnold & Porter LLP Law Firm

Washington, DC

Senior Conference Coordinator July 2001 to August 2008

Maintained the Conferencing Database. Oversee the day-to-day operations of the Conference Department. Tracked the supplies used and items ordered from our vendors. Supervise the conference room attendants and the schedulers. Ensure that the conference rooms are set-up on time. Make sure that the galley and storerooms are neat and clean. Assign extra duties to the conference room attendants as they arise. Completed variance report monthly. Maintain the invoices that are generated through the Conference Department.

Education

Prince George's Community College

Laurel, MD

Towson State University

Towson, MD

Skills

Microsoft Office Training Ability to organize information

Wang OSI System Windows Operating Systems

Excellent Writing Skills Meeting and Event Planning Skills

Dictaphone WordStar

Lotus Notes iMange

Microfilm Operator Outlook Express

Adobe PDF Software ARC Training

Very Good Communication Skills Sharepoint

Ability to manage sensitive information with absolute confidentiality

Ability to make decisions independently or to escalate issues as needed

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