Felicia Cole

Joliet, IL *****

adzqqt@r.postjobfree.com

+1-815-***-****

Seeking a great opportunity to expand my knowledge and to improve my skills. I'm detail-oriented and caring and have great customer service skills. I also work effectively with team members to elevate overall standards by expertly handling diverse functions. Work Experience

Operation warehouse clerk

NFI Industries - Bolingbrook, IL

July 2022 to Present

Check in and out driver’s make Bol’s for the driver’s send the driver to the door they need to go to update the log to make sure the trailer’s is on the yard

Home Care Aide

Always Best Care Senior Services - Lisle, IL

February 2022 to Present

Job Description:

A typical day for a caregiver includes:

● In-Home Assistance – Help clients with day to day activities like cooking, cleaning, getting dressed, and other basic activities in the home

● Companionship – Assist clients with errands like grocery shopping, attending doctor’s appointments, and other events outside the home

● Community Building – In partnership with the family and the branch teams, create a safe and positive living situation for clients, staying in close contact about any concerns or challenges Lead

Johns Manville - Joliet, IL

October 2019 to July 2022

Job Description:

The Accessory Utility performs various duties, including, but not limited to, following written and verbal instructions, keeping written production records and occasionally using various hand tools. The job requires periodic manual lifting of weights that may exceed 50 pounds and reading of detailed work procedures.

Debone Team Lead/Shipping and Receiving Clerk

West Liberty Foods - Bolingbrook, IL

April 2016 to December 2018

Job Description:

• Assists supervisor with setting up machinery and daily work assignments for associates • Provide leadership support with employee and work-related issues • Pwi and work all work order tickets from product off of production line • Assign work to employees, track productivity of work and ensure all work is complete •

Participates in process-improvements activities, providing input to develop/document procedures • Follow all gmp's and safety regulations • Operate electric pallet jack and sit down forklift Hospitality Associate/Front Desk Receptionist

Embassy suites - Naperville, IL

February 2014 to April 2016

Job Description:

• Performed general cleaning assignments and services in hotel rooms, hallways and common areas

• Established and maintained clean comfortable home environments by performing cleaning duties including vacuuming, cleaning windows, dusting, and bathrooms

• Assisted customers by providing detailed information, resolving their complaints, and putting smiles on their faces

• Handled fast paced requests when hotel was over booked or an event was held

• Answered phones, booked reservations, respond to emails and electronic reservations

• Prepared check out receipts and collected payments from departing guests

• Greet and welcomed guest in person and on phone

• Developed and utilized effective filing and retrieval systems, and maintained hotel supplies by placing orders and evaluating new products

• Kept records of occupied rooms and guest accounts Education

Everest in Medical Billing & Coding

Burr Ridge, IL

May 2005 to October 2009

High school diploma or GED

Skills

• Training

• Shipping and Receiving

• Warehouse

• Forklift

• Logistics

• Hospital

• Customer support

• Medical Coding

• Medical Billing

• CPT Coding

• ICD-10

• Home Care

• CGMP

• EMR Systems

• Medical Records

• Residential Cleaning

• Insurance Verification

• Quality Assurance

• SAP

• Writing skills

• Communication skills

• Microsoft Excel

• ICD-9

• Medical Office Experience

• Medical Scheduling

Contact this candidate