KALESHIA GREER

Reliable and detail-oriented, Skilled at thinking on my feet, and solving any potential customer issues that arise without help from management. Strong dedication to helping customers resolve issues and cultivating a positive image of the company.

3939 Synott Rd,Apt 815

Houston, Tx 77082

832-***-****

adzqko@r.postjobfree.com

Work Experience

7 Eleven — Assistant Store Manager

Melrose Fashion — Assistant Manager

Holiday Inn — Front Desk Receptionist

07/2022 to 02/2023, Richmond, TX

Ensure suf cient staf ng levels to meet the needs of your franchisee’s guests Recruit, train and develop staff Develop strong vendor relations

Maintain a clean, properly stocked and merchandised store Identify and resolve sales obstacles

Manage and maintain proper inventory levels and controls 09/2021 to 10/2022, Houston, TX

Greets and assists customers in a positive, approachable manner. Answers questions and resolves customer inquiries and concerns.

Maintains a presence in the store by providing excellent customer service. Ensures a clean, well-stocked store for customers.

Assists in unloading all merchandise from delivery truck, organizes merchandise, 04/2019 to 07/2021, Fort Worth, TX

Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

Maintained transaction security by verifying payment cards against identi cation. Politely welcomed arriving guests, providing room keys and information on amenities and policies. Explained details regarding property, including restaurants, pool area, spa and tness center to acclimate patrons to resort environment.

Paragon Healthcare — Medical Records Clerk

Jack In The Box — Lead Team Member

Education

George Bush High School — Diploma

Skills

Liaised with housekeeping and maintenance staff to address requests and complaints made by guests. 01/2018 to 05/2020, Sugar Land, TX

Sorted materials and led according to guidelines. Received and routed medical records.

Obtained patient releases for dissemination of information. Reviewed medical records for completeness and led records in alphabetic and numeric order. 03/2014 to 08/2015, Sugar Land, TX

Maintained sanitary, organized facility by wiping down countertops, mopping and sweeping oors, emptying trash receptacles and washing dishes.

Restocked condiment dispensers, napkins, silverware and drink machines Greeted and maintained relationships with regular customers Worked with POS system to place orders, manage bills and handle complimentary items for dissatis ed customers

08/2006 to 08/2010

Customer Service · Sales · Cash handling · Management

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