Customer Service Medical Records

Professional Summary

Skills

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Work History

Education

Reference

ROLANDE VOLTAIRE

**** ** *** ******, *******, Florida 33068 (H) 954-***-**** **********.**@*****.*** To obtain a position that will enable me to utilities my strong organizational skills, outstanding customer service skills, and ability to work well with people. Also secure a position with a well established organization/job that will lead to a successful career.

Exceptional customer service

Excellent people skills

Problem-solving skills

Cash register operations

Time Management

Meticulous attention to detail

Self directed

Excellent communication skills

Bi-lingual English/Creole

Receptionist 05/2005 to 01/2006

Amicus medical center – Pompano Beach, United States, Florida Welcoming patients by greeting them in person or on the phone and answering inquiries. Gathers patient information by collecting demographic information from a variety of sources; interactingwith registration areas and physicians' office. Serves and protects by adhering to professional standards, hospital policies and procedures, federal,state, and local requirements, and HIPPA standards. Received and routed medical records and audited records for accuracy.Received and processed medical records requests.

Evaluated department procedures and recommended improvements to maximize efficiency.Maintained a clean reception area, including lounge and associated areas. Cashier/ Team leader/ sales-associates 04/2006 to Current Wal-Mart – Margate, United States, Florida

Operated a cash register for cash, check and credit card transactions with 100% accuracy. Handled all refunds and exchanges according to the company's policy. Handled all customer relations issues in a gracious manner and in accordance with company policies. Demonstrated use and care of merchandise.

Stocked shelves and supplies and organized displays. Organized racks and shelves to maintain the visual appeal of the store. AS Degree: Physical Theraphy Current

Broward College - Coconut Creek, Florida

Scott Bennett- Co-manager- 954-***-****

Jaunise Cazimir- Office Manager- 954-***-****

Zane Broner- Assistant Manager- 954-***-****

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