Reginald Ivan Parris

**** ** *** ** **.Lauderdale fl 33311 Tel: 754-***-**** Email: adzqfg@r.postjobfree.com

OBJECTIVE:

To seek a position within an organization that offers professional development and interesting challenges based on my experience, expertise and potential for growth.

KEY SKILLS & COMPETENCIES:

●Ability to lead, motivate and build successful teams

●Achieving targets in a dynamic and complex business environment

●Team leading and people development skills

●Ability to manage and develop a diverse group of skilled people

●Manage operations within budgetary constraints

●Building and maintaining strong and effective relationships with suppliers and customers

●Ability to effectively communicate to delegate responsibilities using interpersonal skills

●Ability to multitask and work well in a high pressure environment

●Proficient forklift driver

●Loan Specialist

●Costumer Service Representative

PROFESSIONAL EXPERIENCE

Access Financial

June 2018 - Current

Loan Customer Service specialist

● Assist customers in receiving loans via telephone.

● Customer service representative specialist

● Responsible processing and handling of incoming and outgoing calls

● Handling of private and personal information

Payment Processor

●To effectively process sensitive card information for payments

●To assist customers with payment plans

●Set up skip payments and to revoke ach payments

Intercruises Shoreline Services

January 2017 - July 2023

Terminal Lead

●Lead in specific zones ( Bus zone, luggage zone, boarding zone)

●Fully trained Pier Coordinator (Open and close the daily operations for the ship, check in star classed guest as well as contractors and entertainers. Input the luggage information for the operations. Knowledgeable of all the documents needed to enter the country.)

●Negotiated with Guest Service Manager (GSM) for guest boarding the ship / denied boarding.

●Fully trained Check – in agent ( TTG, Wizard, Fidelio, DBC)

●Embarkation lead (Set up each station for daily operations: paper work, pens. Help with any issues between the guest and agents. Prepare the terminal stanchions for guest to proceed through towards the check in counters.

●Debarkation lead (Manage the disembarkation team, assisting guest with luggage, following the procedures for the Customs and Border Patrol (CBP) for a smooth exit for the guest.

●I.T assist ( Set up the computers for daily operations, assist with any issues encountered throughout the day, dismantling the computers at the end of the day.)

● Assit the passengers coming off the ship with finding their luggage and necessary documents

Ace Recycling Barbados Ltd February 2008 – December 2016

Assistant Operations Manager

Key functions & contributions:

●Assisted with the placement of staff for the key areas within the operations

●Assisted with the delegation and supervision of daily processes

●Reduced fuel costs by adjusting trucking routes

●Assisted with the reconfiguration of the physical layout of the warehouse to improve operation efficiency which increased productivity by 35%

●Assisted with the recruitment and hiring process of staff

●Operated forklift when needed to

●Expanded the client base by approximately 15% within the past two (2) years.

●Employed unique motivational methods to staff

●Assisted with the procuring of raw materials for projects

EDUCATION

●2013 – 2014 Samuel Jackman Prescot Polytechnic School

Certificate in Welding

●2008 – 2009 Barbados o’ level institute

6 c.x.c’s

●2001 – 2004 Garrison Secondary School

Caribbean Examinations Council:

●English Language

●English Literature

●Mathematics

●Social Studies

●Principals Of Business

●Office Administrations

EXTRA-CURRICULAR ACTIVITIES:

●Proficient forklift operator

●Erecting Chain Link Fencing

●Painting

●Disc jockey

●Event coordinator

REFERENCES

Ms. Sabita Premadass

Office Supervisor

Access Financial

Tel: 800-***-****

Mr. Reginald Parris

C.E.O

R&R Iron Works

Tel: 246-***-****

Ronald Carbera

Terminal Supervisor

Intercruises

Tel: 954-***-****

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