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Customer Service Representative

Location:
Atlanta, GA
Salary:
50000
Posted:
September 15, 2023

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Resume:

Cordelral Cook

Atlanta, GA *****

adzqf6@r.postjobfree.com

+1-678-***-****

Dynamic and motivated marketing professional with a proven record of generating and building relationships, managing projects from concept to completion, designing educational strategies, and coaching individuals to success. Skilled in building cross-functional teams, demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable and transformational leader with an ability to work independently, creating effective presentations, and developing opportunities that further establish organizational goals. Talented worker with experience managing a team of staff. Creative and responsible with knowledge of organizational processes. Can keep up with the busiest of environments. Stays focused when at work, ensuring prompt task completion. Dependable and willing to collaborate with a team to get things done.

Looking for work in a role that requires great customer service, project management, and communication skills. Able to collaborate with people from diverse and varying backgrounds. Highly organized and reliable worker with a strong work ethic. Responsible and reliable worker you can count on.

“I feel I will be the best candidate for this ANY POSITION because;” 1. I will not allow anybody to outwork me (mentally thats built in me and not just on me) 2. Accountability is the best ability, (you can count on me to get whatever is needed done) 3. I try to be as close to perfect at everything I do. Whether I like it or not. This a code I learned in college football called “DASHH;” I apply it to my everyday lifestyle: D. Discipline, you gotta have self control.

A. Attitude, that has to be positive when trying to effectively complete a task at hand. S. Sacrifice, what are you willing to sacrifice to get a task done. Sometimes u have to sacrifice more time because the job have demanded more from you.

H. Habit, does your everyday habits line up with what you saying you trying to get done. It has to match.

H. Heart, it has to be pure and genuine.

Lastly, How do you spell Love, L O V E, wrong I spell Love, T I M E. You will put time and spend time with things you love.

Authorized to work in the US for any employer

Work Experience

Sports Trainer

TeamCook - Atlanta, GA

July 2022 to Present

Develop Quarterbacks to become better players and knowledge for the game Amazon Seller

TeamCook - Atlanta, GA

March 2021 to Present

Sell products on Amazon. Handles Packaging and Shipping Customer Service Representative

TeamCook - Remote

March 2021 to Present

Handles customers services, inquiries, etc

Graduate Assistant

Virginia State Football - Petersburg, VA

June 2020 to December 2022

Worked with the Quarterbacks and worked closely with the Offensive Coordinator Delivery Driver

Uber, DoorDash - Atlanta, GA

May 2015 to March 2022

Pick and Deliver items to customers in a timely, safe manner Accounts Manager

Vyvid Homes - Atlanta, GA

January 2019 to May 2021

served as the liaison between the company and their customers. I was responsibility to address customers' needs and concerns as quickly and effectively as possible to develop and maintain strong relationships. Also kept track of payroll

Accountant Assistant

Virginia State University - Petersburg, VA

August 2017 to December 2018

Internship helping and job shadowing an accountant to gain hours, knowledge and real world experiences. Tax Assistant

IRS Vita Program - Petersburg, VA

August 2017 to July 2018

IRS Tax preparation service for the underserved through various partner organizations. This service helps low- to moderate-income individuals, persons with disabilities, the elderly, and limited English speakers file their taxes each year.

Volunteer Work

OMNITECH - Decatur, GA

December 2008 to December 2010

Helped Organize and Filed Papers. Helped Host New Students on tours Education

Bachelor's degree in Accounting

Virginia State University - Petersburg, VA

August 2016 to May 2018

Bachelor's degree in Accounting

Alabama State University - Montgomery, AL

May 2014 to May 2016

High school diploma

Stone Mountain High School - Stone Mountain, GA

August 2010 to May 2014

Skills

• General Ledger Accounting (2 years)

• Tax Experience (4 years)

• Accounting (4 years)

• Journal Entries (1 year)

• Financial Report Writing (4 years)

• Accounts Payable (2 years)

• Pricing (4 years)

• QuickBooks (2 years)

• Leadership (10+ years)

• Communication skills (10+ years)

• Sports coaching (4 years)

• Financial Analysis (2 years)

• Financial Planning (4 years)

Awards

Football Team MVP

November 2018

Most Valuable Player

Football Team MVP

November 2019

Most Valuable Player

HBCU All American

November 2017

Football Award

Team Captain

August 2018

Football Leader of Team

Team Captain

August 2019

Football Leader of Team

All Conference

December 2017

One of top players in the conference

All Conference

December 2018

One of top players in the conference

Conference/National Champion

December 2017

Won a Football Championship

Graduation Top 10 percent of class

May 2014

Graduated with a 3.8 GPA

Dean’s List

December 2014

Maintained Great Grades

Dean’s List

May 2015

Maintained Great Grades

Dean’s List

December 2015

Maintained Great Grades

Dean’s List

May 2016

Maintained Great Grades

Dean’s List

December 2016

Maintained Great Grades

Dean’s List

May 2017

Maintained Great Grades

Dean’s List

December 2017

Maintained Great Grades

Certifications and Licenses

IRS VITA Program

May 2017 to Present

Program gaining experience with filing real people taxes during the tax season. Beta Club

August 2012 to May 2014

Leadership Program

National Honor Society

August 2010 to May 2014

Graduate with a 3.8 GPA



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