Customer Service Human Resources
Resume:
EMILY M KOSZALKA RESUME
CONTACT
Lincoln, CA. 95648
adzqcz@r.postjobfree.com
EDUCATION
Philippine College of Commerce
Manila, Philippines
Bachelor’s Degree, Management
Minors – Accounting, Secretarial
KEY SKILLS
Goal-oriented, Time Management,
Customer service oriented
Independent and/or Team Worker,
Problem-solving, Organized
Coach, Interpersonal Relations,
Analytical, Oral & written, Accurate,
Confidentiality, Presentation. etc.
Operates standard office equipment.
MSOffice Suite, Compensation App
Knowledge of HRIS, SharePoint.
PRESENT
INTEREST
Obtain a position in customer service, or in administration, part-time onsite or remote position.
PAST EMPLOYMENT
Business Development Consultant - RSE & HFS Auto Logistics, Inc.
Rocklin, CA 95765
Aug 2021- May 2023)
THE GOLDEN 1 CREDIT UNION, SACRAMENTO, CA
Sr Compensation & Benefits Officer
Feb 2003 to May 2014
*Collaborated with management on compensation and benefit strategies in alignment with the Credit Union’s goals and objectives
*Conducted research and analyzed data beneficial to current projects and programs
*Evaluated jobs for pay levels; Collaborated with work units re pay concerns or issues
*Ensured compliance to applicable federal and state laws, organization policies and procedures.
THE HARTFORD INVESTMENT MANAGEMENT COMPANY (HIMCO),
Investment Subsidiary of The Hartford, Hartford, CT
Human Resources Manager
Aug 1985 to Jan 2001
*Responsible for recruiting, compensation, training for investment professionals (stock and bond traders, portfolio managers, researchers etc.)
*Managed the employment cycle from hiring to terminations with exit interviews *Participated in incentive and salary surveys for competitiveness; researched market trends
*Implemented performance management programs, collaborated with management in the review of exceptional pay increases
*Served as point of contact for employee relations issues. Conducted training for Diversity & Inclusion, and Continuous Improvement and Quality Programs
*Managed special projects such as office or major departmental relocations.
REFERENCE
Available upon request.
08.17.23
Contact this candidate