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Customer Service Human Resources

Location:
Addison, IL
Salary:
75,000.00
Posted:
September 15, 2023

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Resume:

Sara C Alvarado

Addison, IL

adzqcw@r.postjobfree.com

630-***-****

Experience:

Human Resource Generalist

VVF ILL Service

February 2023 to Present

*Talent Acquisition, update job descriptions, attend career fairs, screen applicants, conduct interviews, schedule and conduct new employee orientation if necessary.

*Employee engagement and relations with employees, assist with investigations and complaints, assist with internal and external audits, conduct exit interviews, monitor employee attendance records, track disciplinary actions,

*Payroll and benefits administration, maintain personnel files.

*Process bi-weekly payroll, submit time and attendance reports

*Training, maintain training records, assist with training events, guide training for supervisors and team leads in Spanglish and in English.

*Employment law compliance

*Back up administrative staff if there is an absence

*Assist with development and implementation of employment policies and procedures

*Assist with keeping the employment handbook up to date

*Use Kronos for attendance Keeping

*ADP for payroll and onboard

Human Resource Generalist

Mercury Products

April 2022 to January 2023

*Talent Acquisition, update job descriptions, attend career fairs, screen applicants, conduct interviews, schedule and conduct new employee orientation if necessary.

*Employee engagement and relations with employees, assist with investigations and complaints, assist with internal and external audits, conduct exit interviews, monitor employee attendance records, track disciplinary actions,

*Payroll and benefits administration, maintain personnel files in UltiPro, process bi-weekly payroll, submit time and attendance reports

*Training, maintain training records, assist with training events, guide training for supervisors and team leads in Spanglish and in English.

*Employment law compliance

*Back up administrative staff if there is an absence

*Assist with development and implementation of employment policies and procedures

*Assist with keeping the employment handbook up to date

Form October 2021 to April 2022

Temporary Assignments with temporary staffing agency.

Staffing Manager/Recruiter

Work Now Addison, IL

September 2020 to October 2021

*Overseeing the day to day operation and execution of a strategic recruiting process that supports the clients located within a 20 mile radius of the Elk Grove branch.

*Oversee the daily work of 10recruiters plus my recruiting, fill orders, maintaining a top customer service, communicating daily via email and phone with clients and candidates.

*Communicate with Corporate office daily, including order updates, payroll, accounting work and human resources

*Work in the field up to 20 hours per week, conducting client visits, safety walkthroughs, and new start orientations for temp employees.

*Ensure our customer’s labor requirements are accurately and consistently met each day, and that all new job orders for temporary, contract and permanent are filled in a timely manner.

*Interact, motivate, and retain temporary employees, I.E. minimize turnover and increase retention.

*Conduct employee performance and confirmation calls.

*Start and end assignments accurately and consistently.

*Process reports and spreadsheets weekly that are sent out to both clients and corporate office.

*Maintain recruitment numbers, turnover reports, retention report and temp associate rosters in two different systems (Bullhorn and UltraStaff).

*Manage accident reports as well as workers compensation.

Staffing Manager/Recruiter

FlexiCorps, Inc. - Elk Grove Village, IL

September 2018 to September 2020

*Overseeing the day to day operation and execution of a strategic recruiting process that supports the clients located within a 20 mile radius of the Elk Grove branch.

*Oversee the daily work of 10recruiters plus my recruiting, fill orders, maintaining a top customer service, communicating daily via email and phone with clients and candidates.

*Communicate with Corporate office daily, including order updates, payroll, accounting work and human resources

*Work in the field up to 20 hours per week, conducting client visits, safety walkthroughs, and new start orientations for temp employees.

*Ensure our customer’s labor requirements are accurately and consistently met each day, and that all new job orders for temporary, contract and permanent are filled in a timely manner.

*Interact, motivate, and retain temporary employees, I.E. minimize turnover and increase retention.

*Conduct employee performance and confirmation calls.

*Start and end assignments accurately and consistently.

*Process reports and spreadsheets weekly that are sent out to both clients and corporate office.

*Maintain recruitment numbers, turnover reports, retention report and temp associate rosters in two different systems (Bullhorn and UltraStaff).

*Manage accident reports as well as workers compensation.

Recruiter

Midwest Goods

February 2015 to September 2018

*Overseeing the day to day operation and execution of a strategic recruiting process that supports the company’s needs..

*Communicate with Management daily, including on future interviews, schedule changes, change of needs in each department.

*Work in the field up to 20 hours per week, safety walkthroughs, and new start orientations for new employees..

*Ensure our permanent positions are filled in a timely manner.

*Interact, motivate, and retain temporary and permanent employees, I.E. minimize turnover and increase retention.

*Conduct employee performance and confirmation calls.

*Start accurately and consistently at least 2 orientations per week.

*Process reports and spreadsheets weekly that are sent out to management every week and monthly.

*Maintain recruitment numbers, turnover reports, retention report and temp associate rosters in two different systems (Greenhouse and N-Drive).

Education

*College of DuPage

Associates Degree

2000 to 2010

*Addison Trail High School

Early Graduate

January 1999



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