Career Profile

Jenise A. Toote

Ph. 242-***-**** Email: adzqch@r.postjobfree.com Nassau, New Providence, Bahamas Business management professional with 10 years of experience in business leadership, customer service, retail, residential sales, virtual and back-office support. Co-owner of 9 retail stores across The Bahamas. Managed a team of 30. Responsible for hiring, financial management, customer service and sales. Daily customer related tasks and sales range from 80 – 130. Responsible for escalated customer queries and disputes. Collected and deposited revenue. Educator with 5 years of experience in schooling and private tutoring. Customer Service, Team Management, Business Management Sales, Inventory Management, Budgeting, Product Knowledge Communication, Reporting, Internal Networking, Collaboration Education, Human Resources, Financial Management, Entrepreneurship Work Experience Kande Investments LTD. (From 2015) Manager of 9 retail stores in The Bahamas. Managed customer accounts, orders, and requests.

• Assist with strategic planning for growth.

• Managed business financials, staff, and payroll.

• Oversee inventory.

• Addressed escalated customer concerns.

• Responsible for hiring and Human Resources duties.

• Assign team to duties and conduct team briefings.

• Report and analyze business data.

Kande Air BnB & Apartment

Guest and Reservations Manager

As a Guest and reservations manager, I an responsible for coordinating rooms, scheduling and cleaning of suites. I am also responsible for deposits. Core Competencies

Toote’s Takeaway

Restaurant Manager

I was responsible for the business operations including scheduling, cleaning, handling deposits and staff management.

Private School Educator (2017 – 2019)

See Saw Academy

Provide primary level education to students based on outlined curriculums. Responsible for teaching in classroom and virtual settings.

• English

• Mathematics

• Sciences

Sun Time (2010 – 2012)

Sales associate responsible for sales to local and tourist-based clientele. Follow through with company goals and meet sales targets.

Additional Work Experience

Dandy Lion Primary School (Internship)

Customer Service Trainer (Part time)

Omega College, Bachelor’s Education

Bahamas Christian College, Associates Education

C R Walker Senior High School, Diploma

Auxiliary Certification: Preschool Education

Certificates:

B2B Sales Masterclass

B2B Credit Management, Invoicing and Collection

Business Analysis Fundamentals

Wireless Network Fundamentals

Customer Experience Master Class

Community

Mobile food distribution (non-profit)

Community Give Back (non-profit

Education

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