Customer Service Entry Level

AMANDA BROWN-STINTON

York, Pennsylvania *****

717-***-**** - adzqce@r.postjobfree.com

PROFESSIONAL SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. SKILLS

Assembling Components

Merchandise Labeling

Crew Support

Customer Checkout

Stock and Inventory Management

Restocking Skills

Inbound Phone Calls

POS Transactions

Shelving Items

Restaurant Operation

WORK HISTORY

01/2023 to 04/2023 Temp Worker

Express Employment Professionals – York, PA

Worked fast to complete tasks and meet daily deadlines. Followed instructions and procedures to complete assigned tasks. Loaded, unloaded, and moved material to and from storage and production areas. Cleaned and straightened work areas to maximize productivity and safety. 08/2022 to 11/2022 Server

Red Lobster – York, PA

Served food and beverages promptly with focused attention to customer needs. Worked with POS system to place orders, manage bills, and handle complimentary items.

Cultivated warm relationships with regular customers. Maintained clean and organized dining areas to uphold restaurant hygiene standards.

10/2021 to 07/2022 Assistant Store Manager

Roses Discount Store – Manchester, PA

Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Rotated merchandise and displays to feature new products and promotions. Walked through store areas to identify and proactively resolve issues negatively impacting operations.

Maintained positive customer relationships by responding quickly to customer service inquiries.

Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Processed payments for credit and debit cards and returned proper change for cash transactions.

Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Created and maintained safe and secure work environments for employees. Trained new employees on proper protocols and customer service standards. EDUCATION

05/2009 Diploma: Medical Billing And Coding

Star Technical Institute - Dover, DE

11/1994 Certificate : General Computer Skills Entry Level DOS Computer School - Sarasota, FL

06/1994 Diploma : General

Palmetto High School - Palmetto, FL

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