Ana Rosa Martinez

Customer Service

Caring and friendly customer service professional with experience in customer service and management. Seeking a position in customer service as I make the transition from warehouses industry to customer service. People-person with a can-do attitude who has experience delivering exceptional service to potential clients

adzqby@r.postjobfree.com 262-***-**** Racine, United States SKILLS Education

Computer Proficient High School

Leadership experience Case High School

People skills 09/2002 - 06/2006

Translating & Interpreting

Customer Service Skills

Management

Accounting

Problem Solving

WORK EXPERIENCE

Assembly

RPS Corp.

02/2021 - 11/2021 Racine, WI

Achievements/Tasks

• Building products on the assembly line according to drawings, instructions, or schematics.

• Inspecting assembled products for any faults or defects

• Loading product pieces slated for assembly onto the line and packing assembled products into boxes for storage

• Maintaining a record of mechanical repairs and adjustments Contact: Julianna Garcia 262-***-****

Shipping & Receiving

CNH Agriculture

03/2017 - 05/2019 Sturtevant, WI

Achievements/Tasks

• Obtain and process product orders, including receiving deliveries, registering them and distributing packages

• Packaging products for return to vendors and filling out any paperwork necessary

• Forklift driving to load box truck and warehouse supply

• RF scanning

Contact: Guy Peroni 563-***-****

Assistant Manager

Qdoba

02/2016 - 12/2016 Kenosha, WI

Achievements/Tasks

• Take food and beverage orders and accurately entering them into the ordering system

• Operating cash registers and receive payment from customer in cash or by credit card

• Maintaining dining areas and kitchen areas, including clearing and cleaning tables

• Schedule and coordinate staff

• Fill in for General Manager (GM) in times of absence. Make executive decisions, provide accountability

Contact: Dena Garcia 414-***-****

Bank Teller

Tri City National Bank

01/2015 - 02/2016 Racine, WI

Achievements/Tasks

• Receive checks, money, debit and credit payments from clients.

• Solve any issues that pertain to the transactions.

• Follow company procedures to count and manage all the funds they receive from customers.

• Build and maintain customer relations by providing high-quality services. Contact: Laura Padilla 262-***-****

Store Manager

Boost Mobil

03/2014 - 01/2015 Racine, WI

Achievements/Tasks

• Assist the store manager in realizing or exceeding determined sales plans and target metric objectives

• Set up advertising displays and arrange merchandise on counter or tables to promote sales

• Train staff on how to drive sales through consistent development of product knowledge and customer service standards

• Ensure the store is secured at closing by checking if the doors are locked, alarms are set and all safes are locked

Contact: Adam 414-***-****

Contact this candidate