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Medical Assistant Vice President

Location:
Wake Forest, NC
Posted:
September 15, 2023

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Resume:

Alicia M. Combs

adzqbh@r.postjobfree.com 586-***-**** www.linkedin.com/in/alicia-combs-96250630/

Driven and service-oriented healthcare professional, business manager, and military veteran with strong leadership and project management skills and a process improvement mentality. Passionate about human health and helping people—particularly women—live healthy, fulfilling lives. 2013 Tillman Military Scholar recognized for military service, academic passions, and desire to make an impact—dedicated to service beyond self.

PROFESSIONAL EXPERIENCE

Holistic Vitality Center Raleigh, NC Apr 2021 – Current

Holistic Chiropractor

·Examine, diagnose and treat average of 90-100 chiropractic and acupuncture patients per week

·Design and progress treatment plans to include active and passive modalities for patient progression

·Maintain detailed and accurate clinical records

·Educate patients on treatment options, self-care strategies, and alternative modalities for leading a healthy lifestyle

·Collaborate with a multidisciplinary healthcare team to ensure comprehensive patient care, including referring patients to other specialists in-house or at other facilities when necessary

·Educate patients on ergonomic principles, postural improvements, and self-care techniques to enhance treatment outcomes and prevent future issues

·Onboard new staff with empathy and in accordance with current office SOPs as well as legal and ethical guidelines

·Manage office staff to sustain coverage and ensure efficient patient treatment

·Collaborate and coordinate with other providers (such as in-house physical therapist) for efficient and effective treatment plans

·Serve as the practice administrator when owner/operator is away, adapting staff schedules and patient treatments as needed for maximum efficiency and optimal patient experience

·Maintain best evidence-based practices and stay abreast of relevant and current research

·Lead by example with teammates and patients alike by living a health-motivated lifestyle

·Build a strong rapport with patients through communication and compassionate bedside manner, fostering trust and patient loyalty in support of their healing process

Advantage Health and Wellness Morgantown, WV Oct 2020 – Apr 2021

Chiropractic Assistant

·Part of a team that treats an average of 250-300 patients per week for physical therapy, manual therapy and modalities in support of chiropractic treatment

·Participate in the full scope of the business including coordinating office flow, patient intake and check out, and supporting front- and back-office functions

Robert Half International Tampa, FL Feb 2015 – Nov 2015

Division Director – Office Team (Jun 2015 – Nov 2015)

·Lead team of 3 staffing managers, providing strategic and operational direction, training, development and motivation

·Oversee team productivity, growth of divisional revenue and maintain the highest level of customer satisfaction

·Develop client relationships and terms including negotiation of bill rates and conversion fees

·Engage local business community in order to maximize business opportunities for company

Staffing Manager – Accountemps (Feb 2015 – Jun 2015)

·Develop business and client base through effectively marketing company’s service offerings

·Recruit and place candidates to fulfill job orders and maintain on-going contact with client companies and temporary professionals to ensure satisfaction for future business

·Build trusting relationships with candidates during recruitment and retention, including on-going communication and career guidance to engender mutual trust

University of South Florida Tampa, FL Jun 2014 – Dec 2014

Veterans Mentoring Coordinator

·Coordinate the efficient and effective operation and facilitation of the Office of Veterans Services Student Veteran Mentoring Program

·Foster a mentoring culture throughout the USF Office of Veterans Services

·Network within and outside of the campus to identify opportunities for enhancing students' success

·Implement program goals, projects and initiatives

·Develop and maintain a comprehensive database to track mentor/ protegee assignments and results

Opdyke Family Medical Clinic Auburn Hills, MI Jun 2011 – May 2012

Medical Assistant

·Provide comprehensive support for physicians and office operations

·Anticipate the needs of two lead physicians and various visiting residents to ensure efficient operations

·Prepare patients for examination and treatment

·Obtain detailed and accurate patient history and vitals

·Assist physicians with preparation for and execution of minor surgeries and physicals

·Maintain compliance with all safety, legal, and industry guidelines

Military Service Various Locations Dec 2008 – Apr 2011

·Brigade Staff Officer (Mar 2010 – Apr 2011)

·Military Police - Platoon Leader (Dec 2008 – Mar 2010)

EDUCATION & SERVICE

International Academy of medical acupuncture 2021

·200-hour certification in acupuncture – licensed through NBCE

Doctor of chiropractic Dec 2019

National University of Health Sciences, St. Petersburg, FL

·MoPal Member (Vice President)

·Sports Council Member (Vice President)

·Lambda Chi Member

·Cardio/Renal/Respiratory Physiology Tutor

·Pharmacology I and II tutor

·Candidate for Diplomate of American Board of Chiropractic Internists

Masters in medical science Dec 2014 University of South Florida, Tampa, FL

·Big Brothers/ Big Sisters of Tampa Bay

·Student Veterans Association - 2014/2015 President

·Epigenetic Research Assistant

·PTSD Research with USF College of Nursing

Medical Assistant Certificate Aug 2011

Pima Medical Institute, Renton, WA

·Honors Graduate

Bachelor of Arts in Health Administration Aug 2007

Central Michigan University, Mount Pleasant MI

·Dean’s List

·Student Government Senator - College of Health Professions

·First Year Experience Mentor/Instructor

·ROTC - Ranger Challenge and Drill Team

·Zeta Tau Alpha

·Co-founded Collegiate Health Administration Preparatory Society



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