NANGKHAWM THANG

918-***-**** adzqaz@r.postjobfree.com Bowling Green, KY 42104

SUMMARY

Quadrilingual and organized production and warehousing professional with a wide variety of work experiences and a proven history of delivering excellent customer service. Comes with a background of effectively multi-tasking in fast-paced work environments. Will utilize training and supervisory skills to build effective teams and deliver favorable results.

EXPERIENCE

Operation Supervisor July 2022- June 2023

T-Force Freight, Bowling Green, KY

• Manages, plans, organizes, and directs all employees assigned to them

• Manages and implements security and loss prevention procedures

• Prepares and manages safety procedures in accordance with Company, OSHA, and DOT guidelines

• Prepares and implements action plans to ensure the service center achieves planned productivity, load average, cube utilization, and service targets

• Works with Central Dispatch to develop a linehaul plan to effectively and efficiently move freight to destinations within Company service standards

• Schedules employees in accordance with hours planning, the company’s run bid process, and service requirements

Operation & Warehousing Supervisor July 2021 – July 2022

DHL Supply Chain, Bowling Green, KY

Directly supervise warehouse associates and carry out supervisory responsibilities in accordance with the organization s policies and applicable laws

Maintain accurate inventory, whether receiving off the floor or from outside vendors; ensure accurate shipment, rotation of inventory, and proper coding of products

Process daily production orders to ensure fulfillment of customer orders; oversee team member exercises and job rotation to facilitate ergonomics and ensure all machinery is performing to the highest standard possible; manage housekeeping in dock area

Train associates: plan, assign and direct work; schedule and manage overtime; appraise performance; encourage and discipline employees; address complaints and resolve problems

Perform accurate record keeping, general line maintenance and staffing duties

Set to ensure optimum levels of productivity while maintaining a safe work environment for all associates.

Production Supervisor and Warehousing Supervisor April 2019 – July 2021

Tyson Foods Inc. Goodlettsville, TN

Directly supervise warehouse employees and carry out supervisory responsibilities in accordance with the organization s policies and applicable laws

Maintain accurate inventory, whether receiving off the floor or from outside vendors; ensure accurate shipment, rotation of inventory, and proper coding of products

Process daily production orders to ensure fulfillment of customer orders; oversee team member exercises and job rotation to facilitate ergonomics and ensure all machinery is performing to the highest standard possible; manage housekeeping in dock area

Train employees: plan, assign and direct work; schedule and manage overtime; appraise performance; encourage and discipline employees; address complaints and resolve problems

Perform accurate record keeping, general line maintenance and staffing duties

Production Supervisor April 2018 – April 2019

Tyson Foods Inc. Seguin, TX

Maintained high production, quality and yields while ensuring the safest working environment

Processed daily production orders to ensure fulfillment of customer orders

Oversaw team member exercises and job rotation to facilitate ergonomics and ensure all machinery was performing to the highest standard possible

Ensured workstations passed USDA inspection, accurate shipment, rotation of inventory and proper coding of products

Provided encouragement to team members to build the best team possible; conducted human relations functions such as training, retaining and counseling

Case Manager October 2015 – April 2018

Refugee Resettlement Program, Catholic Charities Inc. San Antonio, Texas

Provided case management services for arrival and resettlement of refugee clients; provided or arranged for supportive services to fulfill service plan objectives

Provided counseling to ensure clients achieved their individualized service plan objectives

Determined appropriate placement for group education and referred clients to life skills and employment programs

Maintained caseworker documentation including all interaction with clients

Developed written service plans that defined goals and objectives in a timely manner; monitored clients progress through the service plan

Rural Carrier Associate June 2015 -October 2015

United States Postal Service San Antonio, TX

Sorted mail for delivery by arranging it in delivery sequence

Delivered mail to residences and business establishments along specified routes

Regional Co-Ordinator August 2011- June 2015

&

Regional Manager

Hissho Sushi Company Charlotte, NC

Trained, motivated, developed, managed and scheduled company chefs and contractors to achieve a high level of morale and efficient use of human resources

Inspected and administered more than 30 sushi bars in different states

Responsible for reports, email, inventory collection, hiring of field employees

Managed the Sushi Bars in NE, OK, TX, KS & MO, and coordinated with the store management and local Health Department

Achieved sales, profit, quality and customer service goals

Educated chefs on food safety issues and customer service

Sushi Manager November 2009 – August 2011

AFC Sushi Bar Fort Lauderdale, FL

Demonstrated experience dealing with food service issues in the sushi industry

Serv Safe Certified; demonstrated knowledge of HACCP Standards

Managed multiple projects and met deadlines ahead of schedule

Effectively communicated with a diverse population and all levels of management

Demonstrated excellent customer service skills

Kitchen Chef Helper, Waiter and Housekeeper February 2008 - October 2009

Brunel Manor Torquay TQ1 4SF, United Kingdom

Performed food service duties at Brunel Manor Kitchen

Offered excellent customer service; worked within HACCP Standards

EDUCATION & TRAINING

Bachelor of Science in Mathematics

Mandalay Arts & Science University Mandalay, Burma

L3 Supervisor Training

Tyson Fresh Meats- Beef & Pork Dakota Dunes, SD &

Tyson Foods Inc. Goodlettsville, TN

Management Training

Hissho Sushi Charlotte, NC

CERTIFICATES

Boundaries in the Workplace

Coping with Stress

EPA approved

Excel Beginner

Excel Intermediate

Health Insurance Portability and Accountability Act

Introduction to Community Interpreting

Microsoft Office 365

Technician Type Universal

VGI Training

Victim Assistance and Safe Environment

SKILLS

Accuracy

Adaptability

Business administration

Coachability

Collaboration

Culturally sensitive

Data analysis

Effective communication

Environmental safety

Equipment maintenance

Excellent customer service

Food safety

Interpersonal

Inventory control

MS Office Suite

Multi-tasking

Organization

Personnel management

Project management

Punctuality

Quadrilingual: English, Burmese, Rakhai, Zomi

Quality control

Sales

Supervision

Supply chain management

Time management

Training

Contact this candidate