Customer Service High School

AJOYA K BAKER

Address: *** ***** ** *** *** Lewisville Tx 75056

Phone: 214-***-****

Email: adzq92@r.postjobfree.com

Skills Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.

Education

High School Diploma/08-201*-**-****

Madison High School – Tallulah LA

No Degree

Louisiana Delta Community College – Tallulah LA

Experience

Samsung Warehouse

Picker and Packer/ 01-202*-**-****

Irving Tx

Randstad, Citi Group

Application Processor/ 03-202*-**-****

6801 Coldwell Blvd, Irving Tx

-Supported audit projects by performing research and providing supporting documentation.

-Updated and maintained application reports and files.

-Checked loan applications and supporting documentation for completeness and accuracy.

-Assisted with quarterly review process to comply with contractual obligations.

T.J. MAXX – Monroe LA

Customer Service Associate / 10-202*-**-****

-Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

-Informed customers about special promotions and provided detailed information for various products.

-Responded to customer calls and emails to answer questions about products and services.

-Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Raising Cane’s Chicken Fingers-Monroe LA

Cashier / 12-201*-**-****

-Greeted customers entering store and responded promptly to customer needs.

-Worked flexible schedule and extra shifts to meet business needs.

-Welcomed customers and helped determine their needs.

-Addressed customer needs and made product recommendations to increase sales.

-Helped customers complete purchases, locate items, and join reward programs

Certifications and Licenses

-Certified Phlebotomy Technician

-BLS Certification

-CPR Certification

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