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Customer Service High School

Location:
Ottawa, ON, Canada
Posted:
September 16, 2023

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Resume:

FAHIM KAZI

Ottawa, ON

K*T *Z*

adzq6y@r.postjobfree.com - 343-***-****

Profile Statement

Highly motivated and dedicated individual who has excellent communication and skills. Ability to provide exceptional customer service skills and delivering results to meet deadline. Strong technical and computer skills and along with analytical and leadership skills. Summary Skills

• Ability to provide support and help to clients to deliver their needs.

• Demonstrated presentation, interpersonal, verbal and written skills by doing assignment and projects.

• Extensive skill in working under fast-paced environment

• Proactively accepts challenges and takes initiatives towards tasks, and goals that are assigned.

• Excellent in planning and organizing documentations, and task to meet deadlines and assignments efficiently.

• Ability to work in a team and individually with ease

• Basic understanding of customer service principles

• Fundamental experience with hardware and software repairs, installation, upgrades and issues.

• Skilled in Microsoft Office Suite, Video Editing, Python language, and Visual Basic 6 programming. Education

• Bachelors of Engineering in Software

Carlton University – Ottawa, ON September 2022 – Present

• Ontario High School Diploma

Ottawa Islamic School - Nepean, ON September 2019 - June 2022 Work Experience

Home Tutor - Remote

Ottawa, ON January 2021 – Present

• Providing online and in-person learning to grades 8-10 students in Math, Chemistry and Physics.

• Contribute to student learning, growth and advancement.

• Take in interesting and fun Quizzes, Flashcards, Exercises for students to ensure their growth and learning development.

• Maintain a growth mindset toward student learning and teaching practice.

• Facilitate problem-solving with a curious mind and critical thinking skills

• Collaborate effectively with parents and the organization to increase student performance. Game Tester – Playtest Cloud

Remote, ON December 2021 – February 2022

• Played the game to completion.

• Completed all quests and exploring all the levels.

• Made noted and documented of all the glitches and bugs on the games.

• Communicated and recorded any issues to the game designers.

• Recommended game additions and modifications.

• Rating the game in terms enjoyment and difficulty.

• Joined team meetings with testers and designers weekly to discuss game development. FAHIM KAZI

Ottawa, ON

K1T 1Z2

adzq6y@r.postjobfree.com - 343-***-****

Volunteer Experience

Mosque Administration

Masjid Ar-Rahmah - Ottawa, ON April 2019 to December 2020

• Handled general administrative duties such as phone enquires, email and directing messages to the right personnel.

• Overseed tasks and duties to ensure efficiency and consistency of operations and organizational scales.

• Greeted customers at the door and assisted with mosque directions and requirements.

• Provided ideas for advancement and growth for the community and better services.

• Proficient in multitasking and can prioritize multiple tasks as necessary.

• Helped in cleaning and organizing the mosque and kept it a safe and healthy environment.

• Managed mosque donations, administration, weekly and monthly programs and activities.

• Helped and planned community hall events.

Awards

Principle Academic Award June 2022

Ottawa Islamic School – Ottawa, ON

• Highest Average based on top 6 4 U/M courses.

• Exemplary behavior with students as well as staff and administration.



Contact this candidate