April Rucker

Kansas City, MO *****

adzq5e@r.postjobfree.com

+1-816-***-****

To acquire a position that will utilize & develop my clerical and customer service skills. Authorized to work in the US for any employer

Authorized to work in the US for any employer

Work Experience

Loan Specialist/ Commercial Loan

Brillient Corporation /Sba - Remote

April 2021 to Present

• Loan Processor-Remote

• Manage assigned portfolio(s) of loans and concentrate on loans delinquent for the purpose of securing payments to bring the loan current by making telephone calls and writing collection letters to borrowers.

• Correct changes to loans, as necessary (e.g., terms, entity revisions, or change of address).

• Advise Loan Specialists of borrowers’ payment record referring delinquent loans over 120 days for further action by loan officers

• Notify the Supervisory Loan specialist and/or Lead Loan Specialist of any adverse changes in borrowers’ financial condition or any serious violation of loan agreement.

• Analyze borrowers’ financial statements, compare with statements previously furnished to determine trends in financial condition, and determine compliance with loan terms and conditions

• Prepare and analyze information to develop transaction documents; consult with lead Loan Specialists

• Answer basic credit requests from individual borrowers, banks, and other financing agencies.

• Complete tasks related to loan administration such as loan collections, charging off loans, ordering lien searches, making minor modification to loans, and transferring loans to and from liquidation status. Loan IQ. Flex cube.

Warehouse Associate

Grainger - Kansas City, MO

January 2020 to May 2021

• Safely complete outbound warehouse tasks, like loading, sorting, labeling, and picking and packing, with high quality

• Ensure products are packed and shipped correctly to exceed customers' expectations for quality and delivery speed

• Meet requirements for safety, quality, productivity, behavior, attendance, and overtime as needed

• Operate computerized scanning equipment and maintain a clean, safe, and organized work environment in compliance with OSHA and Hazardous Material requirements

• Perform other tasks as directed by the leadership team Loan Processor/payment processing

National Association Inc - Kansas City, MO

February 2018 to May 2019

Distribution of federal checks and financial documents for payers. Operating equipment to include inverters, enclosers, mail sorting,

Processing checks,invoices and VA letters. Quality control inspecting data and information . Investigate errors and descrepencies and resolve the problems and file maintenance. Data entry and customer service also inbound and outbound calls.. customer accounts,accounts receivable and payable. Using Encryption systems. Collections. Updating customers information and accounts.

• new process implementations.

• Proficiency in MS Office [Outlook, Excel, Word] or adobe, quick books. Experience with Salesforce .

• Experience with ERP, Billing/Invoicing, and Collections software ICD, Revenue Cycle management posting payments.credit history SAAS.

• Negotiates account settlements within established guidelines

• Answer telephone calls regarding account inquiries and payment of claims Skills

• Strong listening skills and is able to listen and take directions

• Strong negotiation skills

• Basic computer knowledge- excel and word

• Ability to work well in a team setting.

• Call center

• Processing fha, va loans packaging. Pull credit report, review loan documents. Approving appraisals.

• General Ledger Reconciliation

Press Operator/Machine Operator

Georgia Pacific Packaging Manufacturing - Kansas City, MO November 2017 to November 2018

Assemble all manufacturing all corrugated supplies. Machine operator, soldering, sorting the products as needed for the customers. Working production on the assembly line while quality checking the work. Inventory Control, loading and unloading,labeling, Picking and packing and order processing. Data tech to supply the correct amount on orders. Order filling, Shipping and receiving. Plastic Injection Molding, Structural foam molding.

• Performs typical press operations to support production department.

• Review job ticket and work with Press Helper to ensure job is set up properly on the press per required specifications and job notes (ink, dies, stock, plates).

• Run the job setup on the press and log data related to the job setup in the system.

• Run the job per specifications and log when completed, noting material used, etc.

• While running the press, review printed rolls for quality and consistency related to all aspects of the labels including color registration and die cut.

• Following completion of the job, move finished roll to finishing department and breakdown and clean machine in preparation for the next job.

Printing Press Assistant

Hallmark Cards Distribution Center - Liberty, MO

January 2016 to October 2017

• Performs typical press operations to support production department.

• Review job ticket and work with Press Helper to ensure job is set up properly on the press per required specifications and job notes (ink, dies, stock, plates).

• Run the job setup on the press and log data related to the job setup in the system.

• Run the job per specifications and log when completed, noting material used, etc.

• While running the press, review printed rolls for quality and consistency related to all aspects of the labels including color registration and die cut.

• Following completion of the job, move finished roll to finishing department and breakdown and clean machine in preparation for the next job.

Processing customers orders at a timely manner. Selecting and pulling orders, picking and packing, voice order picking and selecting, shipping and receiving the orders and quality check on the orders. Material handling.

Accounting AR/AP -Billing Admin Specialist

Summit Technical Solutions (STS) - Lees Summit, MO September 2005 to June 2016

• Review all invoices for appropriate documentation and approval prior to payment

• Maintain all accounts payable reports, spreadsheets, and corporate accounts payable files

• Accounts payable processing: gathering and matching purchases.

• Perform administrative Billing/Admin functions

• Resolve and complete backup exceptions for client invoice support

• Monitor and troubleshoot automation status and escalate as needed

• Data entry for client specific invoice submissions

• Annual Rate Update support

• Manage relevant Client Relationship system information

• Integrate project updates submitted by Billing from Oracle to EcoSys. AS400

• Entering and batching supplier invoices, matching invoices to purchase orders, review invoices for proper coding and authorization, process timely supplier payments, file invoices, and reconcile vendor statements.

• Communicating with project and department managers regarding supplier invoice questions and discrepancies.

• General ledger accounts encompass all the transaction data needed to produce the income statement, balance sheet, and other financial reports. Bookkeeping. NetSuite Education

Diploma

Southeast High School

September 1998 to May 2002

Skills

• Customer service

• Microsoft Word

• Communication skills

• Organizational skills

• Manufacturing

• Soldering

• Assembly

• Microsoft Excel

• Call center

• 10 Key Data Entry

• Accounts Receivable

• Accounts Payable

• Order Picking

• Fair Housing regulations

• Loan processing

• Analysis skills

• Underwriting

• Netsuite (10+ years)

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