JOHN TOBIA

Eden, NY ***** ● 716-***-**** ● adzq4v@r.postjobfree.com ● https://www.linkedin.com/in/jtobia/

Senior Operations Executive

Regional Operations Vice President, driving sales through operational excellence by developing teams & equipping them with knowledge, motivation, & support to exceed sales & profit goals.

Management Skills Include: Key Account Management • Solutions-Oriented Selling • Revenue and Profit Growth • New Market Penetration • Consultive Sales Approach • Distribution • Forecasting & Budgeting • Sales Retention • New Business Growth • Sales Presentations • Relationship Building • Profit & Loss Management • Needs & Market Analysis • ROI & SGA Optimization • Problem Solver/Preventor • Inventory Control • Product Placement • Price Negotiations/Setting • Extensive Human Resources Skills • Microsoft Office • AS/400 • Litmos

PROFESSIONAL EXPERIENCE

Regional Operations Vice President

ALSIDE SUPPLY/ASSOCIATED MATERIALS, INC., Northeast States 11/2013 – 3/2023

Promoted to oversee operations for a recognized leader in the home improvement industry, providing exterior building supplies, vertical siding, and windows.

Oversaw business operations with total annual revenue of $135M and profit and loss (P&L) performance of 18 wholesale building supply centers in 6 Northeast states.

Developed and directed 18 branch operations managers and more than 200 employees.

Negotiated cost-effective union contracts and de-unionized the New Jersey supply centers.

Established and measured key metrics and objectives, driving Lean and continuous improvements, and ensuring compliance and controls are properly defined and executed.

Directed the standardization of distribution functions in areas of order processing, warehouse management, inventory management, inside customer service, ISS, safety, and transportation to maximize customer order fill and service expectations.

Led and supported supply center expansion and opening of new supply centers in the region.

Reduced wait times by 50% and to under 30 minutes through a regional customer pick-up program.

Increased in-stock percentage rates without increasing inventory dollars by restructuring inventory stocking plans.

Launched Windows-Express software to support customer self-serve window ordering.

Participated in the lead-to-lead team to test new customer portal for real-time payment and ordering processing.

Implemented a cross-training program for inside sales team on all operational job functions.

Improved KPI performance by converting company visions objectives, and goals to strategic and tactical actions.

District Manager Sales & Operations

ALSIDE SUPPLY/ASSOCIATED MATERIALS, INC., Northeast States 04/2006 –11/2013

Oversaw 9 building supply wholesale centers throughout New York state with annual sales of $60.5M and was accountable for all sales, operations, credit/collections, safety, and human resource functions and results.

Developed, managed, and led a team of more than 72 employees, consisting of Sales Territory Managers, Inside Sales, Customer Service, Delivery, and warehouse support employees.

Added $21M in annual sales through the rollout of roof stocking, and delivery program in all centers.

Boosted year-end sales with P&L results in 2013, including total sales of $60.5M, increased net sales by 6.8%, increased net profit by 3.7%, increased new business growth by $6.5M and sales retention by 94.6%, reduced people cost by 5.1%, saved 53.7% in inventory shortage, increased gross profit margin by 21.6 %, reduced SGA by 1.4%, improved delivered Days Sales Outstanding (DSO) to 26 days, increased roofing sales by $2.5M, increased sales per FTE by 9.1%, and reduced total expenses by 4.3%.

Added $2M in annual district sales by launching the district Installed Sales Service (ISS) program.

Led full P&L accountability, managed high net worth accounts, sales team training, negotiated project pricing, and executed new product launches and district and corporate marking initiatives.

Achieved audit excellence of 90%+ with Operations Management for 2010-2013 audit scores.

Created an incentive program for delivery drivers increasing business growth.

Implemented contractor trade shows and open house events, creating customer loyalty.

Executed team sales blitz in underperforming territories to jump-start sales growth.

Increased OPP sales by launching new product stocking programs, i.e., decking, PVC trim, stone, and fiber cement.

Opened a new supply center that was profitable in its first year and successfully relocated 2 centers.

Revitalized 2 underperforming centers into top performers in sales and growth.

Director of Retail Sales and Operations

DUNN TIRE, LLC, NY/PA 03/2005-03/2006

Directed sales and operations for 33 Dunn Tire retail locations throughout NY and PA, with full P&L accountability.

Led a team of 330+ employees with responsibility for talent growth throughout the retail division. Collaborate with marketing team on sales-generating programs and points-of-sales (POS) initiatives.

Restructured regional districts and managers to increase overall performance.

Secured and increased business accounts and revenues by implementing a fleet program.

Ignited sales by adding oil change service merchandise programs, and industry’s first TPMS program.

District Manager

THE HOME DEPOT, Buffalo, NY 01/2000-03/2005

Directed a district of 11 Home Depot stores, with sales exceeding $480M and supported by a staff of 64 managers and more than 2,000 team players. Responsible for district and individual store top-line sales and bottom-line profit (P&L). Grew management development, shortage, safety, and customer service programs.

Re-energized an underperforming district into a winning team by cultivating a strong leadership culture through effective store meetings and performance management.

Surpassed 2002 sales goals by $35M, reaching $400M in sales, and reducing district shrink/shortages.

Invented silence salespeople /complete-your-project POS boards, which increased add-on and cross-merchandise sales.

Grew sales with aggressive merchandising programs, capitalizing on local markets and seasonal trends.

Built customer loyalty by promoting community give-back programs, playgrounds, and disabled vet home building.

Received several Home Depot awards: Manager of the Year, Best Performing District, Best Profit, etc.

EDUCATION

Bachelor of Science in Personal Management; Minor in Psychology

AMERICAN INTERNATIONAL COLLEGE, Springfield, MA

PROFESSIONAL AWARDS & COMMUNITY INVOLVEMENT:

2013-Present: Town Supervisor Town of North Collins, NY

2019-2022: President of Erie County Association of Towns and Villages.

2003-2010 Board of Directors Member for Women & Children’s Hospital Foundation

2004 Burt Flickinger, Jr. Award for Support of Women & Children’s Hospital

2002 The Marcus National Award for Community Commitment While Strengthening Business

2002 The Better Business Bureau Community Service Torch Award

2002 Burt Flickinger, Jr. Award for Support of Women & Children’s Hospital

2001 The Home Depot Global Sourcing AND Best Merchandising Stats Awards

2000 The Home Depot Best Profit Percentage AND Best Performing District Awards

1999 The Home Depot Store Manager of the Year Award AND Niagara County Service Award

1998 The Home Depot Store Manager of the Year Award

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