G

Marcelina

Gallardo

510-***-****

Marcygallardo6@gmail

.com

Newark, CA 94560

SUMMARY

SKILLS

Criminal Law Understanding

Firearms Expertise

Security Procedures Knowledge

Premises Surveillance

De-escalation Techniques

Theft Prevention

CCTV Monitoring

Incident Reporting

Verbal and Written Communication

Customer Service

Federal and State Regulation

Compliance

Professional Demeanor

Detail-Oriented

Attentive and Observant

Detailed Activity Logs

Team Player

Ground Patrol

Employee and Visitor Screening

English Fluency

Reliable and Responsible

Active Listening

Team Leadership

Restricted Area Protection

Cooperative Attitude

Coaching and Mentoring

Honest and Ethical

Microsoft Office

Vigilant and Watchful

Emergency Response

Intruder Response and Removal

EXPERIENCE

Security Guard

Santa Clara, CA

California Great America/ Jun 2022 to Current

Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.

Warned persons of rule infractions or violations and evicted violators from premises. Secured personnel and premises by inspecting buildings and patrolling property. Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations. Production Associate

Fremont, CO

Tesla fremont factory/ Jun 2022 to Jul 2022

Completed product assembly according to standardized procedures. Inspected and repaired products to meet project expectations. Used hand and power tools to perform operational and routine tasks. Associate

94560, California

Kmart store/ Jan 2002 to Jun 2003

Stocked sales floor and assisted in product movement and merchandising plans. Trained new team members in cash register operation, stock procedures and customer services.

Arranged and stocked new merchandise following placement directions. Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines. Answered customer questions and provided store information. Recommended merchandise to customers based on needs and preferences. Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Maintained knowledge of sales and promotions, return policies and security practices. Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current. Watched for and recognized security risks and thefts to prevent or handle situations. Ticketed, arranged and displayed merchandise to promote sales. Security Officer

94538, CA

Pinkerton Security Services/

Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.

Documented security-related situations and submitted in-depth reports to superiors. Surveyed property to prevent and identify vandalism or disarmed alarm systems. Secured personnel and premises by inspecting buildings and patrolling property. Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.

Observed patrons and customers to quickly address security situations. Monitored premises and recorded activity in daily officer reports. Reported safety hazards for remediation response.

Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations. Screened visitors and employees for weapons and contraband with hand wands and metal detectors.

Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.

Provided friendly and professional assistance to employees, visitors and customers. Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.

Maintained high levels of alertness throughout shifts. Escorted individuals requiring personal protection to provide safe transport to specified locations.

Reviewed guest identification and employee credentials to authorize entry onto premises.

EDUCATION AND TRAINING

High School Diploma

Newark Memorial High School Jun 1996

Newark, CA

Some College (No Degree)

Chabot College

Hayward, CA

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