Customer Service Ui Designer

AMENI

EXPERIENCE

EDUCATION

LANGUAGE

EXPERTISE

English

French

Arabic

I am a committed, friendly and

hardworking Customer Service

Advisor with a passion for

providing excellent customer

service at all times. In my current

role, I have worked with more

than 10 prestigious brands, always

having the needs of the

customers and the reputation of

the organization at heart. I have

dealt with customers’ inquiries

and complaints face-to-face, over

the phone and via email. My

excellent customer service and

communication skills, combined

with my relevant work

experience, make me a real asset

to any organization that I work

for.

About Me

ameni.mouhamed.maghraoui@gm

ail.com

+216********

Electronic records management

2016-2019

Tunis, Cite khadhra

UX/UI Designer

Communication.

Active listening.

Problem-solving.

Time management.

Stress management.

User research and user

strategy.

Wireframing.

User testing.

Prototyping.

UI design.

Assist digital

2021 - 2023

Back office agent. Worked on different projects.

Promoted to machine translating team to translate real time requests from customers with different languages around the world to English

Ask research

2019 - 2021

Costumer services agent, English / Arabic

Assisting customers. Preparing surveys questions.

Getting feedback from clients regarding multiple products and services

Higher institute of documentation

MAGHRAOUI

Bachelor in literature, 2015

UX/UI Designer certificate 2023 at GO MY

CODE

INTEREST

Social work

Sport

Organizing events

Contact this candidate