Customer Service Financial Services
Resume:
Peggy Walters **** S Allred Dr.
Tempe, AZ *****
*************@*****.***
EXPERIENCE
Bank of America, Preferred Sales Specialist 2017 to Present Retention of credit card holders and sales of new cards, direct deposits, bbalance transfers, overdraft protection, online and mobile banking registration, and more.
Wells Fargo, Home Mortgage Consultant 2017
Sales of home mortgages, refinancing, purchasing loans, and HELOCs, from application to close.
Bank of America, Preferred Sales Specialist 2015 to 2017 Also including retention of credit card holders and various financial services.
Club Med,Reservation and Sales 2013 to 2015
Similar responsibilities as above, including retention of credit card holders and various financial services.
Club Med,Reservation and Sales 2013 to 2015
Similar responsibilities as above, including retention of credit card holders and various financial services.
GE Money,Sales Team Specialist 2008 to 2013
Provided customer service for Care Credit cardholders and sales of debt protection for credit card balances.
EDUCATION
Northern Illinois University,
Bachelor of Science in Fashion Merchandising
University of Phoenix,
Elementary Education Certification K – 8
College of DuPage,
Associate in Science in Accounting
Objective
Dedicated professional with a
proven track record in sales,
customer retention, and
financial profile
enhancement. Seeking a
position to leverage my sales
expertise and customer
loyalty-building skills.
AWARDS
Consistently achieved top
sales performance in
upgrading reservations and
selling travel insurance
packages. -club med
Recognized as a top revenue
earner and received high
customer service quality
scores. -bank of america
Received the prestigious
National Company Pinnacle
Reward for top revenue and
customer service quality
scores.-bank of america
consistently ranked as a top
performer in sales and Led
both core and super sales
teams. -GE money
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