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Customer Service Data Entry

Location:
Lancaster, CA
Salary:
$18.00 hour
Posted:
September 16, 2023

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Resume:

BRENDA A. ESPARZA

**** ******* ** *********, ** 93535 661-***-****

adzq07@r.postjobfree.com

OBJECTIVE

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. To secure a responsible position as an Office Receptionist, Secretary Clerk, Medical Assistant, Medical Records Department, Cashier, Assistant Manager, Assistant Laboratory Lead, Customer Service, House Cleaner, Babysitter, Nanny, that will utilize my skills and experience and provide growth opportunities.

SKILLS & ABILITIES

Bilingual English/Spanish, write, speak, read and customer service, organized skills.

Laboratory Training

*Diversity in the Healthcare Workplace

*Ergonomics for Healthcare Personnel

*Ethics and Code of Conduct in Healthcare

* Infection Prevention and Control for Healthcare Personnel

*Preventing and Addressing Harassment and Discrimination in the Workplace [California]

*Preventing and Addressing Workplace Violence for Healthcare Employees

*Bioterrorism: The Laboratory’s Role and Response

*First Aid

*HIPAA Privacy and Security Rules for All Healthcare Personnel

*Laboratory Emergency Preparedness

*OSHA Bloodborne Pathogens for Healthcare Personnel

*OSHA Electrical Safety for Healthcare Personnel

*OSHA Fire Safety for Healthcare Personnel

*OSHA Hazard Communication and Chemical Hygiene for Healthcare Personnel

*Packaging and Shipping Infectious Materials

*Risk Management in the Clinical Laboratory

Anatomy/Physiology, Infection Control, Laboratory Skills, Intradermal/Subcutaneous/Intramuscular Infections, Office Procedures/Management, Stress Test EKG, EKG Application/Monitoring, Holter Testing, Microsoft Word, Excel.

EXPERIENCE

Recruiter/Remote (WFH) Sept.2021/Sept. 2022 Advanced Micro Targeting, Inc Dallas, TX

Evaluated strengths and weaknesses of candidates through effective screening processes.

Generated a specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.

Operated and maintained applicant tracking and candidate management systems.

Developed recruiting strategies to identify qualified candidate and build a network.

Followed up with notable applicants sourced via industry-specific pipelines, events, and job fairs.

Assistant Laboratory Lead May 2020/Aug. 2021 Curative, Inc San Dimas, CA

My duties as an assistant lab lead include the following, help make sure everyone signs in for morning shift.

Make sure everyone is wearing the proper PPE equipment and set up their Biosafety Cabinet.

Once you’re ready to start working I coordinate with the other assistant lab lead and supervisor to make sure we can coordinate specifically we would be working on the day and who will be working on priority samples.

One of my other duties is to make sure that we prep for deliveries and shipping and scanning the samples once they are received.

Once the employee samples have been collected from the front office, I was responsible to verified name and last name, date of birth, disinfected the vial mapping and batch after all samples have been given to me.

Clinical Laboratory associate April 2020/April 2020 Curative, Inc San Dimas, CA

When I started as a clinical lab associate my duties were to make sure I had my PPE on and sign in on the computer and get ready to do what the assistant leads needed me to do.

Once we receive our duties for the day, we set up our Biosafety Cabinet and we started to separate our vials 5ml and 10ml after we get our rack to started to be mapping and batch.

Nanny/Babysitter Feb.2017/March 2020 Gina Kim Westwood, CA

I provide care for Mrs. Kim’s Daughter, we go on the walks, I take her to the park as well as do light cleaning around the house other specialized task include, giving her a bath wash her clothes, organize her closet, wash her baby toys, maintain need, and clean her room and take out all her small clothes. Prepared her baby food and when she got older to take her to do activities on My Gym and make her meals.

House Cleaner/Substitute Nanny Aug. 2016/Jan.2017 Grace Lee Westwood, CA

I worked for Mrs. Lee as a substitute nanny for her two daughters and provided my deep cleaning services on a weekly basis.

NO WORK Aug. 2015/July 2016 Lancaster, CA

I didn’t work because I was recovering from many sicknesses I got.

House Cleaner/ Kid sitter Aug. 2014/July 2015 Jessica Postigo Hollywood, CA

My duties were to provide care for Mrs. Postigo Daughter’s in the afternoons take them to their sports practices and in the morning clean the house and leave dinner ready for the girls.

Home Healthcare Worker Sept. 2013/July 2014 Donald Raby Malibu, CA

My duties were to take Mrs. Raby to her doctor’s appointments and pick up her medicines. Do light house cleaning and prepared their meals and wash their clothes organized the kitchen, the pantry, wash their clothing and water her plants after her hip replacement and sometimes do grocery shopping.

House Cleaner July 2012/ Oct. 2013 Laura Byford Malibu, CA

My duties were cleaning the house and organized the kitchen, the kid’s bedrooms pick up the packages that has been delivered to the house keep up clean the laundry room.

Secretary Clerk July 2011/June 2012 PTS Security, Inc Los Angeles, CA

My duties were answer phone calls, take messages, data entry, filing, create new account for ADT or Inhouse accounts for new customers, schedule the technician for new installations an organize the office and send faxes to ADT.

House Cleaner July 2009/June 2011 Villa Cascata Productions, Inc Malibu, CA

My duties were to clean the guest house, studio, garage, patios, glass tables from the patios, dust, vacuum, mop, wash towels, change bed sheets, deep cleaning on the bathrooms, wash all bed sheets fold and put away, clean fridges, clean kitchens, throw away all trash, get all recycle prepared the trash bins with bags, recycle bins with bags for next events.

Nanny/ Babysitter March 2008/June 2009 Rosa Pacheco Palmdale, CA

My duties were to take care the kids from 5:30 am to 5:30 pm Monday thru Friday. Also included light cooking for breakfast, lunch, and healthy snacks sometimes dinner, take Mrs. Pacheco’s Daughter to elementary school in the morning and pick her up after school, helper with her homework and do art and craft with the kids.

Receptionist/Secretary Clerk March 2006/Feb. 2008 MTech Systems, Inc Los Angeles, CA

My duties were answer telephone calls, take messages, data entry, filing create new accounts for new customers for ADT as well for Dish Network. Doing the scheduling for new installations and for service calls, also doing the appointments for jobs interviews for sales reps., technicians, doing the invoices, and payroll and have a lot of customer service and picking up equipment from warehouse.

Clerk Medical Record Dept. April 2005/April 2006 Sobol Medical Group Pasadena, CA

My duties were answer telephone calls and server the medical report to the attorneys and located charts for next day appointments. Also provide with the reports to the rehab centers case nurses from the workers comp.

Salesperson Nov. 2004/March 2005 Payless Shoes Sources Los Angeles, CA

My duties were customer service, answer phone calls, cashier, stock the shoes on the shelf, pricing and place the alarm for the shoes and balance the cash drawer at the end of the day.

House Cleaner/Office Cleaner/Babysitter Apr.2004/Mar.2005 Televix Entertainment Los Angeles, CA

My duties were to clean the house, details and the office, dust, vacuum, clean bathroom, clean the kitchen, throw the trash, and wash some dishes and organized kid’s toys.

Sometimes I do babysitter if my boss has dinner’s events. Watch the baby change his dipper and feeder and put him back to sleep.

Receptionist Mar. 2002/ Mar. 2004 Fans Club West Hills, CA

My duties answer telephone calls, routed calls and took messages. Performed data entry, filing, faxing, and sending out mail to the fans.

Assistant Manager Oct. 2001/Feb. 2002 Honey Baked Ham Company Santa Monica, CA

Responsible for bank deposits and getting change for cash registers. Efficiently coordinated the work schedule for 20-25 employees. Managed, calculated, and maintained bi-weekly payroll records for 25 employees. Create the party plates and check the orders. Responsible for training new employees.

Cashier Apr. 2000/Sept. 2001 Honey Baked Ham Company Santa Monica, CA

Help customer with their order in the store as well over the phone. Operated a cash register and balanced cash drawer at the end of each shift, prepared sandwiches, according to the customer request and operated commercial toaster, prepared party platters for catering.

Sales Rep. Dec. 1997/March 2000 Self Employee Los Angeles, CA

Buy and sell clothing, perfume’s, Colone’s Tennis Shoes, Blankets, Comfort sets for beds, for woman, men, and children. Everything was done from my house.

Cashier Jun. 1996/Dec.1996 Piggly Wiggly Market Memphis, TN

Helped customers with their groceries at the check-out register, ask them if they fine everything that they were looking for. Operated a cash register and balanced cash drawer at the end of each sift and stock up in front of the registers and do go backs.

Sales Rep./Cashier May 1995/May 1996 Standard Shoes Source Los Angeles, CA

Responsible to help customer with the shoes and located the shoes for the customers. Responsible to show them the new merchandise and take them to the register and charge the merchandise and bagged. Also pick up all the shoes customer try on and put it back where they belong, balanced cash drawer at the end of my shift.

EDUCATION

Medical Assistant Diploma April 15, 2006/Jan. 19, 2007

Associate Technical College

1670 Wilshire Blvd; Los Angeles, CA 9017

High School Diploma June 30, 2006

Century High School

Santa Monica, CA

High School Sept. 05,1991/June 30, 1993

Hollywood High School

Los Angeles, CA

REFERENCE

Available upon request.



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