Post Job Free

Resume

Sign in

Customer Service Technical Support

Location:
Port Louis, Mauritius
Posted:
September 15, 2023

Contact this candidate

Resume:

Royal Road, Hermitage, Phoenix

MEHDIN ALLADIN

+230********

adzpz6@r.postjobfree.com

OBJECTIVE

Seeking a challenging and rewarding opportunity in a dynamic organization where I can utilize my skills and experience to make a positive contribution. I am a highly motivated individual with a strong work ethic and a passion for learning new things. I am eager to bring my diverse background and unique perspective to a team and be a valuable asset to any organization. Ready to take any new advantage and challenge. Can do any kind of job. Bilingual(English/French) and inclusive with prove time management and collaboration skills.

EDUCATION

Graphic Designing Curtin University, Mauritius 2017

• Attended one year course.

• 1 year certificate.

O-level Vacoas SSS, Mauritius 2007-2013

TCF Alliance Française Feb 2022

EXPERIENCE

Operations Support Assistant- Dec 2022 - Present

Store Supervisor- Sept 2017- Sept 2018

Technical Support Officer- Sept 2019- Sept 2022 BM Bookcentre Co.Ltd 2018– present

• Manage the daily operations of the store, including opening and closing procedures, cash handling, and inventory management.

• In charge of the Wholesale and Store Department

• Assist customers in their purchases, provide product recommendations, and processed transactions accurately.

• Participate in sales activities, such as promotional events, product displays, and customer outreach programs.

• Maintain accurate records of sales, expenses, and inventory levels, and prepared invoices and bills for customers.

• Supervise the purchasing of books and other store items, ensuring the availability of a wide range of products that meet market demands.

• Monitor and perform routine maintenance of the store's facilities, including cleaning, repairs, and equipment upkeep. Maintain a clean and organized store environment to enhance the shopping experience.

• Train new employees on store policies and procedures.

• Provide excellent customer service to customers, resolve complaints, and provide technical support.

• Provides support to our sales team and customers in a timely and efficient manner via phone and email.

• Receive, upload, and shelf all supplies.

• Perform stock related duties like returning, packing, labelling, and pricing goods.

Helper-Laborer NF Builders, Mauritius and United Kingdom Aug 2022– Nov 2022

• Conducted electrical installations, repairs, and maintenance work for residential and commercial properties.

• Diagnosed and resolved electrical problems, ensuring the safe and efficient operation of electrical systems.

• Assisted in plumbing and roofing work, including leak repairs, fixture installations, and gutter cleaning.

• Performed tiling work, including floor and wall tiling, and ensured that installations were of high quality and met customer expectations.

• Carried out carpentry work, including building and installing shelves, cabinets, and partitions.

• Applied plastering to walls and ceilings, ensuring a smooth and even finish, and carried out patching and repair work as needed.

SKILLS

• Experience in facility maintenance and basic repair work.

• Excellent interpersonal skills.

• Problem Solving

• Extensive experience in customer service and customer relationship management.

• Data Analysis/Processing

• Team Player

• Punctual

• Multitask

• Quick Learner

• Time Management

• Sense of planning, organization, and responsibility.

• • Autonomy

• Flexibility

• Knowledge of electrical codes and safety regulations.

• Proficient in plumbing., roofing, tiling, carpentry, partitioning, and plastering.

• Salesforce.

• Retail Management.

LANGUAGE

• French: advanced oral and written skills. (Fluent)

• English: advanced oral and written skills (Fluent) COMPUTER LITERACY

• Microsoft Office:

WORD EXCEL POWER POINT Outlook

REFERENCES:

• Bibi Mittoo adzpz6@r.postjobfree.com +230*******

• Sannah Mittoo adzpz6@r.postjobfree.com +230*******

• Nazir Alirajah adzpz6@r.postjobfree.com +230********

• Rooksaad Alladin +447*********



Contact this candidate