Customer Service Assistant Manager
Resume:
Melissa Sizemore
Louisville, KY *****
*****************@*****.***
Exceptional communication skills with a service focused attitude and knowledge in supply chain management.
High attention to details and
able to work well with teams.
Authorized to work in the US for any employer
Work Experience
Warehouse Inventory Specialist
Ruby Has/ Shipmonk Fulfillment - Louisville, KY
August 2021 to July 2023
Maintained inventory records, track items, parts, & products. Assessed inventory reports & order patterns to identify items in need of automatic, recurring delivery. Pick, pack, and ship orders. UPS Package Handler
UPS - Louisville, KY
March 2015 to August 2021
Compiles, scans, seals, & loads various packages before they're delivered. Sort & group packages according to their intended destinations Customer Service Representative/ Laborer
Bluegrass Paving & Striping - Louisville, KY
May 2018 to January 2021
• Assisted customers with questions
• Processed orders
• Assisted customers with a warm and professional attitude
• Booked appointments
• Managed customer accounts
• Operated the cash drawer
• Took inventory
• Handled billing issues and order inquiries
• Seal pavement & patch holes.
• Measure & layout parking lot.
Assistant Manager
Circle K - Louisville, KY
April 2014 to May 2018
All budgetary aspects of running the business.
Assistant Manager, Steampress Operator
Gardinar Ln. Drycleaners - Louisville, KY
May 2009 to April 2014
Complete quality checks & paperwork daily to maintain production and regulations. Measure, weigh, and examine all products before they're packaged. Adjust machine parts to ensure proper speed, pressure, temperature, and amount of quality production. Maintain & remain up to date on machines and safety regulations. Steam press dress shirts on assembly line. Run cash register and deliver excellent customer service.
Assistant Manager
Dollar General - Louisville, KY
April 2000 to October 2009
Coordinate daily customer service. Track progress of weekly, monthly, quarterly, & annual objectives. Monitor and maintain store inventory. Order merchandise & handle all budgetary aspects of running the business.
Education
Diploma
Doss High School
August 1985 to May 1989
Skills
• Warehouse experience (10+ years)
• Quality inspection (2 years)
• Industrial equipment (10+ years)
• Manufacturing (5 years)
• Fabrication (10+ years)
• Drywall (10+ years)
• Remodeling (10+ years)
• Carpentry (10+ years)
• Assembly (7 years)
• Mechanical Knowledge (10+ years)
• Retail sales (10+ years)
• Customer service (10+ years)
• Data entry
• Supply Chain
• Quality Assurance
• Handyman
• Technical Support
• Construction
• Packaging
• Logistics
• Tooling
• Front desk
• Computer skills
Certifications and Licenses
Certified Nursing Assistant (CNA)
March 1992 to June 1998
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