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Customer Service Business Development

Location:
Austin, TX
Salary:
24.00 hr
Posted:
September 15, 2023

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Resume:

ERIN J WINSETT

CONTACT

512-***-****

adzpro@r.postjobfree.com

**** ********* ***, **

stin, TX 78729

PROFESSIONAL SUMMARY

organized and reliable

organized nature, good

multitasking abilities and

personable style. Works to

satisfy customers and exceed

sales targets. Security-

conscious and observant with

experience minimizing losses

and managing stock.

SKILLS

Relationship building

Beauty techniques

Sales

Customer service

Manage inventory

Issue refunds

Operate cash registers

Planning

Prioritization

Verbal communication

Marketing

EXPERIENCE

BEAUTY CONSULTANT Apr 2020 Current

Walgreens, Austin, TX

Advised customers on importance of skincare using available skincare products.

Introduced new and promotional items to customers, achieving daily sales and service standards.

Provided advice on product safety to customers with skin conditions or contact allergies.

Tracked sales figures to focus future purchasing efforts around successful lines and categories.

Demonstrated merchandise operation and explained features. Quickly connected with each customer to offer assistance and promote products.

EVENT COORDINATOR May 2017 Oct 2020

Watch Out Now Eventz, Austin, TX

Worked with clients to understand requirements and preferences, and proposed ideas to improve success of each event. Planned events by coordinating rentals and other details. Engaged with customers and guests to monitor satisfaction and achieve event goals.

Anticipated client and guest needs to provide quick resolution to problems and concerns.

Maintained on-site presence during events to consistently meet quality expectations.

Prepared documents and contracts for execution based on agreements and negotiation.

Located and secured facilities to make each event successful, verifying venue capacity for expected guest numbers and event plans.

Organized sponsors to fund events and raise money for charitable organizations behind different galas.

Planned both small and large events with unique budget, schedule and client demands.

Engaged the facility's staff in the event planning process to effectively coordinate every detail.

Maintain thorough records of the labor, material and service expenses incurred for every event.

Organized committee meetings to plan scope and timing for events to optimize ROI.

LEAD BEAUTY ADVISOR Sep 2006 Jul 2012

HEB, Austin, TX

E

W

Started conversations with browsing customers to initiate contact and uncover sales opportunities for available beauty products and services.

Delivered exceptional service and beauty advice consistently to develop and grow loyal customer base.

Restocked items regularly and wiped down counters to maintain clean and professional appearance and entice customers. Met or exceeded monthly sales goals through individual and team sales.

Prepared and managed in-store events successful and bringing in customers, building interest, and increasing department sales. Set standard for team through passion and eagerness to assist clients and by promoting welcoming environment on sales floor. Collaborated effectively with sales team members and counter managers to detect and capitalize on business development opportunities and increase team revenue.

Located out-of-stock items for customers with other store locations or by directly contacting vendors.

Completed multiple resets per day to keep merchandise well-organized and presentable.

Demonstrated merchandise operation and explained features. Calculated sales prices and total purchases, and processed cash or credit transactions.

Maintained knowledge of current sales and promotions, return and exchange policies, and security practices.

Quickly connected with each customer to offer assistance and promote products.

Maintained revenue by attracting customers with attractive sales displays.

EDUCATION

LEADERSHIP CERTIFICATION - GENERAL Sep 2008

LEAP, Austin, TX

how to motivate others. When and how to be a listener. how to delegate with out coming off as a dictator.

how to give a reviews for eemployees.

how to communicate with employees.

ways to deliver news good or bad.

HIGH SCHOOL DIPLOMA - GENERAL May 2004

McNeil HS, Austin, TX



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