BHOOMI

adzpqn@r.postjobfree.com

m

+91-807*******

Correspondence

Address

House No.200,New La-

hore Shastri Nagar, East

Delhi-110031

My Skills

Knowledge of

advance excel

Microsoft office

Tally at

ERP6,6.3, 9.0

Objective

To work in a progressive and challenging environment which demands extra analyt- ical skills accelerating my career growth and where I can enhance my skills and potentials to the best and explore them to create new avenues while contributing towards growth of an organization.

Career Contour

Concentrix – Associate (2022 – Present)

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

• Follow communication procedures, guidelines, and policies

• Identify and assess customer’s needs to achieve satisfaction.

• Strong phone contact handling skills and active listening.

• Excellent communication and presentation skills.

• Ability to multi-task, prioritize, and manage time effectively.

• Problem – Solving skills.

• Provide accurate, valid, and complete information by using the right meth- ods/tools.

• Build sustainable relationship and trust with customer accounts through open and interactive communication.

6 Month of Experience as Billing Representative

1/10/2021 – 31/3/2022

SAI KIRPA SURGICALS

New, Delhi,

• Speak with parties to explain billing policies and procedures.

• Assist parties in setting up auto-pay as well as paperless billing and state- ments.

• Maintain accounts,

• Process monthly bills and send to parties for payment

• Receive and process payments from customers while updating their ac- count on MARG Software.

Education

• Persuing in MBA from NMIMS

• B. Com from Delhi University,2021

• Senior Secondary from CBSE, 2018

• Higher Secondary from CBSE, 2016

Strengths

• Positive person

• Team spirit and adaptability with co-workers.

• Quick learner.

• Interested in learning something new.

Personal Data

Father’s Name Mr. Parveen Kumar

Date of Birth 26-11-2000

Marital status Single

Language Known English, Hindi, Punjabi

Hobbies Dancing, Singing

Nationality India

Declaration

I hereby declare that information mentioned above is true and true to the best of my knowledge and believe.

Bhoomi

Place: New Delhi

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