Damarys Rivera

CUSTOMER S E RVICE PROFESSIONAL

Profile

Customer Service Professional dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Bilingual, hardworking, and ready to join my next team.

Employment History

Paralegal, Fl Legal Group, Tampa, FL

DECEMBER 2 0 1 7 — J UNE 2 0 2 0

• Provided accurate and punctual processing of all work requests while maintaining a professional and pleasant demeanor.

• Conserved utmost discretion when dealing with sensitive case topics.

• Helped to investigate the facts of a case by interviewing clients and witnesses.

• Brought forth advanced knowledge of office technology and legal processes. Medical Assistant, Lunasol Institute, Tampa, FL

JANUARY 2 0 1 4 — NOVEMBER 2 0 1 7

• Registered new patients and entered their personal information into the office system.

• Distributed and collected patient forms to be filed.

• Triaged appointment requests for emergencies.

• Effectively communicated with colleagues and physicians. Secretary, JDR Truck & Trailers, Tampa, FL

APRIL 2 0 1 0 — S E P T EMBER 2 0 1 2

• Maintained office schedules and filing systems.

• Served as a friendly and helpful first point of contact in the Administration Office.

• Maintained work logs for office employees.

• Directed visitors to appropriate offices and wings. Medical Assistant, 6 Step Weight Loss Center, Tampa, FL NOVEMBER 2 0 0 7 — J UNE 2 0 0 9

• Documented medical histories, concerns, and changes in patient's condition.

• Treated patients and families with kindness and compassion.

• Adhered to all safety rules and regulations.

• Prepared check-ins and releases, follow-up appointments, labs, and exams. Education

Cosmetology, Remington College, Tampa, FL

Medical Assisting, Concorde Career College, Tampa, FL Extra-curricular activities

Cuts for Kids, Remington College

Men's Forum, Remington College

Details

Brandon, FL

813-***-****

adzpp8@r.postjobfree.com

Skills

Teamwork

Adaptability

Ability to Work Under Pressure

Microsoft Office Suite

Effective Time Management

Customer Service

Contact this candidate