Customer Service Training Coordinator

Keland Shelton

Training Coordinator

Bassett, VA 24055

******************@***********.***

+1-276-***-****

Work Experience

Manager

Miller Properties - Martinsville, VA

**** ** ****

Handle all maintenance and tenant issues of the rental properties. Training Coordinator

Nationwide Custom Homes

2015 to 2016

• Screen resumes for potential candidates

• Staffing for job placement/training

• Ensure the safety training for new hires

• Ensuring the proper use of different tool of trade

• Partnerships with various staffing agencies.

Nationwide Custom Homes/Roof Crew

• Reading blue prints for production based construction

• Ensuring all codes for proper roof building

• Using various carpentry tools for the construction of the roof

• The proper schematic's of drywall, rough lumber for building

• Using a forklift to keep the line stock with rough lumber Events Coordinator Manager

Flextronics

2008 to 2014

• Coordinte the shipments of scheduled events to customers in a timely manner

• Loan and Order Entry

• Customer Invoicing

• Help desk support on configuration of Loans

• Tracking of shipments and returns/Bill of laden

Flextronics/ Inventory and Warehousing Assistant

• Inspecting product before shipments in insure quality to customers

• Maintains an accurate inventory count of all products warehoused on a daily, weekly and/or monthly format as required

• Verifies, formats, and prints reports

• Maintains an accurate inventory count of ready to issue and ready to return to vendor items by performing daily physical counts and automated inventory transactions and adjustments as necessary

• Complete tasks such as loading, unloading, sorting, picking, stocking, staging, fabrication and transportation of equipment.

• Ability to utilize RF Scanners

• Using tow motor for heavy freight that needed to be shipped Computer HQ Senior Sales Accountant / RMR Manager

2005 to 2008

• Responsible for assisting customers with returns and refunds.

• Customer Invoicing/Processed sales orders

• Shipped and tracked shipped merchandise information.

• Worked with vendors to set up new accounts

• Assisting with tracking /shipping of packages

Education

certificate in Information System Technology

Vance-Granville Community College - Oxford, NC

2004 to 2006

Skills

• Microsoft Office, SAP, (10+ years)

Additional Information

Experienced Customer Service Professional, Business Communication certified, Proficient in Microsoft office Applications and Production experience.

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