AP
OBJECTIVE
Efficient and effective Talent Acquisition Leader with considerable experience in developing and implementing valuable metrics and improvement initiatives. Strong customer service experience and a successful background in supporting all management levels working to set schedules and deadlines. Thirteen years of professional working experience in the Human Resources Industry and has hands-on experience in Talent Acquisition, On-boarding, Compensation and Benefits, Employee Engagement and HR Business Partnering.
SKILLS
VOLUME HIRING – CUSTOMER SERVICE - TECHNICAL SUPPORT - INTAKE COORDINATOR - CLINICAL - MEDICAL CODING.
CORPORATE HIRING - FINANCE, MARKETING, WORKFORCE, HUMAN RESOURCES, CHANGE MANAGEMENT, RISK OPERATIONS, LOGISTICS, REAL ESTATE PARTNERSHIP, SALES, REVENUE MANAGEMENT, PROPERTY MANAGEMENT, WAREHOUSE MANAGEMENT, ADMINISTRATIVE, LEGAL
• TECHNICAL PLACEMENTS: C#.NET, SQL, JAVA SDE, DATA ANALYTICS – DATA WAREHOUSING, MYSQL, SYSTEM ADMIN, DATA OPERATIONS, UI/UX DESIGNER, GRAPHIC ARTIST, GAME DESIGN, C++, ANGULAR, PHYTON
• SEARCH TECHNIQUES & TOOLS: BOOLEAN, GOOGLE SOURCING, MONSTER, LINKEDIN, FACEBOOK, TWITTER, NETWORKING, REFERRALS, ETC.
• APPLICANT TRACKING SYSTEM AND TOOLS: ADP, TALEO, GREENHOUSE, BAMBOO HR, INDEED, ZIP RECRUITER, BULLHORN, MICROSOFT OFFICE SUITE – OUTLOOK, WORD, EXCEL, POWERPOINT, SHAREPOINT, ONE NOTE, SKYPE FOR BUSINESS, GOOGLE SUITE
ARISTOTLE PONFERRADA
3114 Macdonald RoadVirginia Beach, VA, 23464
**************@*******.*** 214-***-****
EXPERIENCE
Talent Activation Specialist
ADP - Norfolk, VA - October 2022 to Present
Talent Activation Specialist - Permanent position at ADP - April 2023 to Present
• Responsible in implementing the HCM (Human Capital Management) system for Talent - Recruitment, Performance Management, and Compensation Management
• Working on a pilot project to improve systems and operations
• Handle escalated client cases and partner with internal teams to delivery seamless resolution
Talent Implementation Specialist Contract to Hire by CSI Companies - October 2022 to March 2023
• CSI Companies is a Florida based contracting agency that deploy contractors to ADP (Automatic Data Processing).
• Demonstrate mastery and expertise in using the ADP Talent module
• Recruitment
• Performance Dashboard
• Compensation Dashboard
• Data Cloud/Reporting Dashboard
• Demonstrate mastery and expertise in using the ADP Talent system
• Manage accounts and clients by addressing issues and providing a tailor fit solution using the ADP system
• Conducts three meetings with ADP clients to get acclimated and setup their talent module
• Help clients build some areas of the talent module
• Recruitment forms
• Career Center
• Offer letter template
• Create jobs
• Performance form and plan
• Compensation plan
• Provide a consultative approach with clients if they need so advice on how to address challenges in recruitment, performance, compensation and reporting.
• Promote a collaborative partnership with the clients and ensure continuity of service when needs arise • Ensure 100% client satisfaction by achieving a 10 point NPS (Net Promotor Score)
Recruitment Manager - Remote (Independent Contractor)/Roami – Ildar Ventures - Recruitment Specialist - Remote (Independent Contractor)/Roami – Ildar Ventures
Ventures LLC - Miami, FL - August 2021 to October 2022
• Sextant Stays is one of the leading and growing short term and vacation rentals in South Florida. Our vision is to provide a luxury vacation experience to our guests.
• I started as a remote recruiter and handled 2 major markets, these are South Florida and Remote Philippines.
• Helped the organization grow exponentially by hiring 20 to 30 in-house staff per quarter. I also handled different projects that helped the HR Recruitment transform to the next level.
• I got promoted recently to a Recruitment Manager. Oversee the whole hiring lifecycle of Sextant Stays and partnered with our HR Operations and hiring managers.
• Managed day-to-day the recruitment operations and monitored the teams performance. Implemented interview training program with new and existing hiring managers. Ensure a streamlined process from sourcing to HR Handoff.
• Hired critical corporate positions on leadership and complex positions.
People Branding and Recruitment Manager/PicnicHealth Mission Digital Health Inc. - San Francisco, CA September 2019 to June 2021
• Oversee and manage the branding of Picnic Health Cebu. Conceptualize monthly activities for employee engagement and social media outreach.
• Serve as a link between management and employees by handling questions, interpreting, and administering contracts and helping resolve work-related problems.
• Analyze, modify, and create recruitment policies to establish competitive hiring programs and ensure compliance with hiring managers and teams.
• Advise and guide hiring managers in making great hiring decisions for their respective departments. • Plan and conduct new employee orientation to foster positive attitude toward organizational objectives. • Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to hiring goals, strategies, and activities.
• Administer online assessments and take-home exercises to entry to executive level candidates.
• Provide weekly reports to hiring managers on the status of open jobs and provide recommendations to close hire quickly.
• Analyze statistical data and reports to identify and determine hiring success and areas of improvement. • Prepare and follow monthly budgets for all hiring activities.
• Screens and interview candidates in a 360 degrees view. Assess rigorously the required skills, competencies and behavior that is expected for the role.
• Administer pre-employment check and coordinate with the background check provider on timeliness of results.
• Maximize the use of social media platforms (Facebook) in creating a community for potential candidates.
Talent Acquisition Manager - Remitly (Seattle - Washington, DC September 2015 to May 2019
• Managed the Philippines and Nicaragua talent acquisition recruiters and ensured 100% service level delivery.
• Recruits for Manila and Seattle Engineering roles.
• Responsible for the development of recruitment programs, policies and best practices designed to support company's objective key results.
• Established strategies to ensure 100% time to fill and fill rate.
• Scale up the organization manpower from a headcount of 25 to 450. Hired different roles from customer service, risk operations, training and quality, human resources, finance and administrative - Scale up new roles like Software Development Engineer, Software Engineering Lead, Technical Project Manager, Change Management Lead and Compliance Lead. Stakeholder management - Organize interview pre- brief and debrief with the hiring team.
• Drive talent acquisition team to deliver their promises and practice the Remitly cultural values.
• Proficient on recruiting tools - Greenhouse, indeed, LinkedIn, Taleo, Jobstreet.com• Conducted global behavioral interview training with the new hiring managers.
• Transitioned global recruiting process from Seattle (HQ) to Manila, Philippines and Managua, Nicaragua.
HR Assistant Manager - Veldos Philippines Inc. - Quezon City March 2014 to July 2015
• Site HR for Radius Global Solutions (Formerly Veldos Philippines, Inc.) Manila office.
• Reports to the Global leaders: Country Manager, Director of Operations and Global HR Director.
• Manages the HR Functions of Radius Global Solutions - Talent Acquisition - Sourcing, Onboarding - Compensation and Benefits - Employee Engagement - HR BP - Off boarding - Talent Development
• Primary responsible for the planning and implementation of Manila office Finance and Admin Functions. • Achievements: - Improved the payroll crediting schedule - Fulfilled the legal compliance of the company in 2014 - Spear-headed the planning and transition of Radius Global Solutions to its new office given a 12-day notice
HR Officer - Tiger Airways Philippines - Makati June 2013 to March 2014
• Primary responsible for the planning and implementation of Recruitment and Employee Engagement. • Reports to the VP of HR.
• Stakeholder management
• Achievement: - 100% accomplishment of 150 FTEs
Sourcing Officer - UnitedHealth Group - Taguig November 2012 to June 2013
• Primary responsible for the planning and implementation of Sourcing for Healthcare Operations and Benefits Operations
• Reports to the Sourcing Manager
• Targeted Selected Interview - Sourcing - Employee Referral Program - Recruitment Event - Vendor Management - Taleo - Out of the box sourcing initiative - People Management
HR Officer - Lazada - Makati
June 2012 to August 2012
• Primary responsible for the planning and implementation of Recruitment Targeted Selected Interview and Sourcing.
• Managed the follow recruitment channels: - Employee Referral Program Vendor Management - Online Job Portal
• Achievements - 100% accomplishment of 60 FTEs across all positions - Increased the quality of hires in Customer Service
Senior Recruitment Specialist - Convergys - Quezon City August 2011 to June 2012
• Primary responsible for the planning and implementation of Recruitment. - Targeted Selection Interview - Stakeholder Management - Account Management
• Achievement: - 100% headcount accomplishment of 300 FTEs for a Pioneer Technical and Sales program
Senior Sourcing Associate - TELUS International - Quezon City August 2007 to August 2011
• Primary responsible for the planning and implementation of Talent Acquisition (Recruitment and Sourcing) - Sourcing: Targeted Selection Interview People Management Stakeholder Management Online Job - Portal Vendor Management
• Achievements: - 100% headcount accomplishment of 3000 FTEs across all positions - Increased the Employee Referral Program contribution from 10% to 56% - Partnered with the top 5 schools for the Academic Linkages
• Customer Interaction Associate (Outbound Account) Duration: August 2007 to March 2008 - An outbound customer service representative that conducts lead generation to North America business to business clients. - Did other administrative duties assigned by Team Manager, Coached, and mentored teammates to help them reach client-specific targets. - Accounts Handled (lead generation and Market Research)
EDUCATION
BS NURSING • APRIL 2007 • GLOBAL INNOVATIVE COLLEGE, MAKATI CITY, PHILIPPINES