NQOBILE

SITHANDILE

MDLULI

Curriculum Vitae

EDUCATION

PROFILE Richfield J W Technical College

2019

Residential and Postal Address Grade 11

** ***** ****

Glen Austin

Midrand

WORK EXPERIENCE

1685

Chanel Dynamics (Pty) Ltd

22 March- April 2023

ADT Sales Agent

Cold calling people using a given phone directory to sell ADT security system and promotions.

Answering incoming calls from prospective customers Using scripts to provide information about product’s features, prices etc. and present their benefits.

Ask pertinent questions to understand the customer’s requirements.

Persuade the customer to buy by demonstrating how

merchandise or services meet their needs.

Record the customer’s personal information accurately in a computer system.

Deal with complaints or doubts to safeguard the company’s reputation.

Go the “extra mile” to meet sales quota and facilitate future sales

Keep records of calls and sales and record useful information. Jah Gifts (Pty) Ltd

2019 December -2020 December

Nationality

Data Capture / Customer care

Republic of South Africa

Listening to clients wishes, recommendation and concerns. Prepare & deliver presentations internally.

Identity Number

Ensure availability of Stock

011***-****-***

Front office Receiving clients and calls

Collaborate with team members for good results

Home Language

Target driven siSwati

Success Ink (Pty) Ltd

Title

2021 January-2022 March

Ms

Stock Clark _ Cashier

Handle cash, check transactions with customers

Language Proficiency

Scan goods and collect payments.

Ensure pricing is correct.

English

Issue change, receipts, refunds, or tickets

sisZulu

Redeem stamps and coupons

isSwati

Count money in cash drawers at the beginning and end of shifts to Sotho ensure that amounts are correct and that there is adequate change.

Pedi

Make sales referrals, cross-sell products and introduce new ones Xhosa

Resolve customer complaints and guide them

Excellent

Excellent

Excellent

Good

Fair

Fair

Greet customers when entering or leaving establishment Bag items carefully

Maintain clean and tidy checkout areas.

GENDER Keep reports of transactions.

Female Process returns and check to see if items are damaged. Answer customers' questions and get a manager if answer doesn't CONTACT solves the issue

Bag, box or wrap packages.

PHONE: 063-***-**** Pleasantly deal with customers to ensure satisfaction WhatsApp:063-***-****

Facebook; Jessicabeajelane

REFERENCE

Ms Gift Mhlongo

EMAIL: Managing Director

adzpmy@r.postjobfree.com Jah Gifts

073-***-****

HOBBIES

Ms Yvonne Gilmore

Singing, Dancing, and Song writing

HR- Success Ink

010-***-****

PERSONALITY

Team Player

Innovative AVAILABILITY

Always seeking new ways of doing things

Solution driven Immediately

Energic

Socialite

JOB CATEGORY

Permanent

CRIMINAL RECORD Work @home (Virtual)

Permanent

Part-time

None

Contact this candidate