KIERSTON COSTABILE

Upton, Massachusetts ***** 508-***-**** adzpkd@r.postjobfree.com

Adaptable with a strong background in hospitality etiquette, food preparation, and customer service. Experienced Banquet Server always looking to surpass expectations and achieve excellence. Enjoy providing positive customer experiences through energetic interpersonal communication. Team player who works well with staff and supervisors to satisfy customers. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Food preparation

Cooking

Kitchen sanitation

Kitchen organization

Adaptability

Maneuvering large objects

Working in coolers and freezers

Efficient precision

Strong communication skills

Outgoing and energetic

Presentation skills

Garnishing

Strong work ethic

Kitchen equipment sanitation

Customer service

FORMAT DOWNLOAD

Integrity

Kitchen staff coordination

Product stocking

Food processing

Excellent judgment

Food tray carrying

Efficient multitasking

Food presentation talent

Attention to detail

Banquet coordination

Portioning

Critical thinking

Safe food handling

Quick learner

Slicing meats and cheeses

Teamwork

Customer service oriented

Food station setup

Time management

Tableside service

Deep frying

Grill management

Food rotation

Multitasking

Banquet Coordination

Inventory and Supply Management

PROFESSIONAL SUMMARY

SKILLS

Banquet Server, 08/2021 - Current

John Simcock – Grafton, MA

Set up banquet tables and chairs based on event requirements. Carried out professional service, retaining polite and friendly approach at all times. Provided friendly, courteous service to create memorable moments for guests. Arranged linens and table settings according to seating plan and event theme. Served appetizers, delivered entrees, and refilled beverages for banquet guests. Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.

Maintained flexible work schedule to meet event needs. Worked with banquet manager to coordinate event set up and schedule. Responded to guest inquiries and requests promptly and courteously. Maintained event cleanliness during service by promptly clearing dishes after each course. Adhered to all health and safety regulations while serving food and beverages. Maintained customer satisfaction with timely table check-ins to assess food and beverage needs. Handled food and beverage orders for up to [Number] guests, delivering prompt and friendly service. Answered guest questions about event plans and food service choices. Adjusted service based on customer requests and kitchen readiness. Refilled beverage glasses, cleared and reset tables, and stocked service areas. Served meals to customers according to established guidelines. Maintained clean and safe work environment.

Supervised set up of banquet food stations and coordinated service to multiple dining areas. Arranged food, utensils and condiments on trays to serve meals with necessary items. Inspected dishes and utensils for cleanliness.

Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Replenished condiments and other supplies at tables and service bars. Supervised dining table set-up to prepare for diversity of event types, following strict service standards. Added food items, beverages, and utensils to trays and immediately delivered to correct rooms. WORK HISTORY

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