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Information Security Technical Support

Location:
San Diego, CA
Posted:
September 14, 2023

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Resume:

San Diego, CA *****

240-***-****

adzpjn@r.postjobfree.com

SUMMARY

I am a committed professional offering 19 years of leadership and development of junior team members while maintaining a highly successful team environment. Strong communication and technical skills with proven ability to be a corporate steward collaborating with multiple levels of management and organizations. Ambitious Security Manager with solid history of success in information security operations. Motivated to drive productivity, profit and efficiency goals through proactive and hands-on leadership.

SKILLS

Microsoft Office Suite.

Research, Development, Test and Evaluation (RDT&E) Microsoft Vista/7/10, Excel and PowerPoint

Communication skills.

Decision-making skills.

Training and developmental skills.

Empathic skills.

Business management skills.

Leadership skills.

ADDITIONAL INFORMATION

Top Secret Clearance/SCI + Active T5 Investigation Adjudicated – June 2017

Humanitarian Service Medal Sea Service Deployment Ribbon National Defense Service Medal Global War on Terrorism Medal Military Outstanding Volunteer Service

DOBIE J. AUGUST

EXPERIENCE

March 2017 - Current

Customer Service, Facility Security Manager United States Marine Corps Miramar, CA

Highly motivated Facility Security Officer with more than eight years of experience in facility security management. Maintained Operations Security (OPSEC) principles critical for protecting operational activities and security of the SAPF. Conducting and annotating entry/exit inspections to deter unauthorized removal of classified information in accordance with DoD SAP policy. Ability to utilize Department of Defense systems and applications, which may include: DISS, NISS (ISFD, OBMS, SWIFT, STEPP and eFCL), and ACCS. Assisting with the preparation and coordination of DD Form 254’s. Proven record of administering United States government security policies and procedures and managing Defense Security Service annual inspections achieving highest rating. Superior ability to oversee safety program, prepare DD254 forms accurately, and process, track, and maintain personnel security clearances, ensuring fully secure environment.

Lead Defense Security Service (DSS) annual inspection by providing oversight to facility staff and serving as main point of contact for DSS.

Manage 100 background check submissions and track ongoing investigations with DSS each year to ensure personnel are hired with proper clearances in a timely manner.

Conduct initial indoctrination training and security presentations monthly and oversee annual security refresher briefing for all personnel.

Create, update, monitor, and enforce security policies, procedures, and practices in compliance with our government contracts’ security requirements.

• Review and evaluate security compliance issues/concerns within the organization; ensures corporate management and employees are following security regulations and directives in accordance with NISPOM, DCSA, client contracts, and company policies.

• Effectively and accurately process personnel security clearances, prepare, and submit nomination packets per contract requirements; provide employee security training, briefings, indocs, visit requests, and debriefings; Administer and manage JPAS/DISS

• Accurately process and pre-screen e-QIP applications (SF86/SF85/SF85P) for correctness, accuracy; identify and resolve issues prior to submission; accurately and timely process and manage current periodic re-investigations

• Perform a variety of duties in the administration of NISPOM and other government security regulations

• Maintain FSO certifications and access to government portals for security clearance processing, and accreditation of our facilities in accordance with DCSA and NISPOM; manage and oversee facility physical alarm and CCTV systems, coordinate with vendors to resolve issues, develop response plan and provide facility alarm response duties as needed

• Develop and revise security plans, procedures/instructions, fixed facility checklists, SOPs and information security plans and procedures as needed

• Maintain security awareness program with input to the newsletter and other methods; prepare for and participate in DSS inspections and audits

• Review contract DD254s for accuracy and maintain them as required, develop DD254s for subcontractors when needed

• Prepare reports for management as required; effectively maintain security industry relationships

• Work closely with HR and Program Managers to validate candidate clearances and timely processing of candidates at government contract sites

• Effectively maintain and properly store personnel security files and all records in compliances with NISPOM

• Provide proposal security input; support existing contracts and contractor employees

• Enforce government and company security policies, as well as provide direction and guidance on security regulations

• Accurately manage files, actions, and records in all required portals; accurately and timely process and submit paperwork for SCI through customer appropriate SSOs

• Develop and maintain effective working relationships with executives, company managers, customer SSOs, and DSS offices that supports our facility; is the Primary contact for DSS reviews and correspondence

• Maintain active membership and involvement as a representative of the company in security related organizations

• Manage SCIF space and Access Control Systems as required by NISPO

Performance management

Teamwork and collaboration

Scheduling

Project management

Relationship building

Strong verbal and written communication skills

Talent acquisition techniques

Candidate screening and assessment

Provides information and physical security guidance, recommendation and knowledge to program managers and IT staff

Ensures systems and applications are in compliant with DoDI 8510.01, Risk Management Framework (RMF) for DoD

Information Technology (IT), DoDI 8500.01 Cyber security and National Institute Standards and Technology (NIST) Special Publication (SP) 800-37 directive and procedures

Ensures the confidentiality, integrity and availability of systems, networks and data through the planning, analysis, development, im- plementation, maintenance and enhancement of information and physical security programs, policies, procedures and tools

Supervises, and monitors, as appropriate, changes in ISs that might affect the security posture

Reviews and evaluates ACAS, Department of Defense mandated Security Technical Implementation Guides (STIGs), and Security Checklists results

Develops, maintains, and implements information security standards, policies, guidelines, and standard operating procedures (SOP) requirements

Applies project management practices including developing plans and schedules, estimating resource

Requirements and monitoring activities for multiple systems

Provided operational support for processing background investigations

And credentials Supported the Contractor Investigation Help Desks by answering shared emails and phone lines Advised and assisted contractor applicants, their company point of contact (POC), and their GSA Sponsors and POC throughout the Homeland Security

Presidential Directive-12 (HSPD-12) Processed contractor applicant data in the Government Credentialing and Identity

Management System (GCIMS)Provided assistance applicants, vendors and GSA requesting officials in regions 1, 2 and 3 Reviewed and processed Contractor Investigation Worksheets (CIW) in GCIMS Assisted applicants with registering, logging in and completing

Electronic Questionnaires for Investigations Processing (e-QIP)

Developed and implemented anti-terrorism policies, administered force protection programs and served as technical authority on anti-terrorism and overall security.

Oversaw on-site management of emergency events, coordinated response and addressed physical security needs of employees, buildings, technology and materials.

December 2015 - February 2017

Communications Chief United States Marine Corps Camp Pendleton, CA

Accomplishments and Related Skills:

Records Management, Troubleshooting, Installation/Repair, Materials Security, High Frequency, Very High Frequency, Ultra

High Frequency, Line of Sight, Accountability, Time Management, Leadership, Organization, Mentoring

Worked extensively with the following RF Telecommunications equipment: AN/PRC- 152 Multiband Radio System, AN/PRC-

117F Multiband Multi-Mission Radio (DAMA, Dedicated SATCOM, and Line of Sight Operations), AN/PRC-150 Multiband

High Frequency/Very High Frequency Radio (Long range and short-range HF communications), Simple Key Loader (SKL) Cryptographic Data Transfer Device, Motorola XTS/XTL 5000 Land Mobile Radio Systems, Incident Command Radio Interface (ICRI) and MACOM Land Specific support consisted of troubleshooting hardware, software, and network related issues encountered by users

Hardware support included: Intel x86 based PCs, overhead projectors, soft boards, telecommunications, laser and inkjet printers, scanners, and Common Access Cards (CAC)

Software support included: Windows operating systems currently supported by Microsoft, Microsoft Office Suite

Installation of new software releases, system upgrades, evaluation and installation of patches and to resolve software related issues and Information Assurance Vulnerabilities (IAVs)

Coordination with the Corporate IT Help Desk to maintain the established Incident Tickets and Change Requests process to track support using Remedy

Assisted with the maintenance and monitoring of the organizational mailbox to ensure that all users receive timely support in response to their requests for assistance

Maintained IT related procedures required to support the organization; support also included working with the organizations Information Assurance Officer (IAO) for achieving system accreditation

Maintained data files and monitored system configuration to ensure data integrity and assists in the preparation of a monthly progress and status report.

Reported directly to cognizant communications systems officer providing timely and efficient service to achieve successful outcomes.

Supervised personnel installing, operating and maintaining data communication center facilities.

Applied knowledge of communication equipment capabilities, system integration in MAGTF and joint communication networks to send critical information across various divisions and regions.

Demonstrated knowledge of operations, budgeting and administration in order to establish procedures and to assist with direction and supervision of communication functions.

October 2012 - November 2015

HR Specialist/ Technical Recruiter United States Marine Corps Baltimore, MD

Maintained reports required for systematic recruiting

Established liaison with educational authorities and other civilian

Agencies Screened each applicant to determine eligibility relative to physical defects, moral character, criminal involvement, age, drug

Abuse, satisfactory prior service, citizenship, education, and dependency per reference

Enlisted a total of 89 highly qualified men and women with a discharge percentage of only 4%

Designated to seek out, screen, process and develop personnel for a future of service

To the United States Marine Corps

Earned consistent top tier annual evaluations and commendations for devotion to duty with

Citations for excellence in a rapidly dynamic environment, upholding the highest standards, relating effectively with all facets of work

Relations that ensured positive daily results

Selected for numerous positions that were extremely demanding because of many success

Full tours of duty which lead to being promoted ahead of peers Conducted individual planning and analysis, and creating productive

Monthly/weekly/daily plans that will ensure mission accomplishment.

Followed up with candidates on a timely basis to keep applicants in loop.

Met with candidates in person, by telephone or through video conference to assess qualifications and conduct interviews.

Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.

Maintained database of established ongoing outreach efforts for qualified IT candidates to provide proactive approach to recruiting needs.

July 2010 - September 2012

Information Security Specialist United States Marine Corps Kaneohe Bay, HI

Provided senior leadership and vision to a diverse department comprised of 400 employees

Primary advisor to executive leaders on all

Managerial and personnel matters; leadership, tactical and administrative support; compliance with legal requirements, information and physical security

Prepared manpower and security related plans/budgets to support programming/budgeting schedules, staffed through participating parties and briefed executive leadership

Manages organizational staffing requirements and develops mitigation strategies when staffing shortages exists

Guides all personnel

On organizational policy matters such as equal employment opportunity, sexual harassment, and recommends needed changes

Apprise executive leaders of relevant threat technologies, and how those technologies may be used to threaten personnel and facilities both at home and abroad

Supervise the technical threat assessment program and provide threat analysis and threat assessments, develop programs and countermeasures to mitigate the magnitude of technical threats and attacks

Served as a well verse leader on security policies, regulations, procedures, and conducted numerous agency reviews on the

Effectiveness of security programs and practices.

Attended several training events offered via face-to-face, defense communication system (DCS), video teleconference and webinar.

Managed software information system accounts, facilitating transfer of data to users.

Maintained up-to-date knowledge through continuing education and advanced training.

Built firewalls and encrypted data to secure confidential information.

Analyzed system risk to identify and implement appropriate security countermeasures.

Designed and implemented plans to secure computer files against breach, destruction or accidental modification.

August 2005 - June 2010

Junior Information Technology Specialist United States Marine Corps Kaneohe Bay, HI

Provided backup technical support for network including router, firewall, and wireless access point

Monitored network and host-based anti-virus, firewall, and IPS solutions

Contributed to creation of technical documentation and participated in policy, procedure, and standards development

Assisted users in determining appropriate software solutions to meet needs

Developed and provided user training for basic hardware and software use

Maintained open communication and positive working relationship with staff

Awards received:

Navy and Marine Corps Commendation Medal

Navy and Marine Corps Achievement Medal

Marine Corps Good Conduct Medal x4

Provided onsite IT and AV technical support for 100 staff members.

Maintained records, logs and lifecycle documentation of work requests.

Created new accounts, reset passwords and configured access to servers and file management software for users.

Scheduled ongoing performance quality assurance checks for software applications and automated performance test scripts.

EDUCATION AND TRAINING

CompTia Security + Certification, Expiration

Expected in December 2023

Masters Information System Homeland Security

June 2019

Bachelor of Science Information Assurance

Strayer University

.



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