MARGARET BELL

*** ******** ******, ****, *** Vegas, NV 89119 H: 702-***-**** C: 702-***-**** adzphr@r.postjobfree.com Summary

Diplomatic Customer Service professional versed in applying strong communication, problem-solving skills and polite, professional demeanor to resolve customer issues and maximize satisfaction. Experienced in exceeding performance goals in fast-paced call center environments. Trained in connecting with customers to build positive

relationships and strengthen loyalty.

Skills

Experience

Communication skills

Thrive under pressure

Office equipment proficiency

Multi tasking

Quality assurance controls

Sapphire Resorts Telemarketer Nov 2021 to Jan. 2023 Resort Stay LLC, Las Vegas, NV

Screened potential customers setup initial appointments, and stays. Detailed custom packages too accommodate all clients needs. Summarize the company and it’s benefit’s to returning members.

Humana Pharmacy Mail-Order Customer Services Nov 2018 to Current C3 Customer Contacts Channels Lav Vegas, NV

Delivered fast, friendly and knowledgeable service for ordering pharmaceuticals by mail, routine questions and service complaints, For member

Documented members inquiries and feedback, including service delivery suggestions, in company database

Surveyor Sep 2018 to Dec 2019 GSM LLC Las Vegas, NV

Called randomly doing unbiased political surveys for,various clients.

Timeshare Guide Jun 2018 to Sep 2018 TLC LLC Las Vegas, NV

Consulted with long-term, new and prospective customers to understand needs,product knowledge and propose ideal solutions

Demonstrated products and trained customers to use and maintain [TLC Timeshare]

Aminstrative Assistant Jun 2016 to Mar 2018 M.B .Enterprise Realty & Management LLC New York, NY

Research landlords who were renting and selling properties.List to real estate agents.Kept weekly books for business,made weekly deposits and issued commission checks .

Pre- Screener /listing Agent Oct 2014 to Apr 2016 TQ Apartments The Bronx, NY

Collect information,Screen loan applications and provide leads to loan companies.Place advertising of real estate .

Successfully guided home buyers and sellers through sales and purchase of properties

Office Manager Jun 2011 to Aug 2014 My Realty The Bronx, NY

Conducted monthy performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions Advertised rentals and sales

Personal Assistant Jul 2009 to Apr 2011

Maria Malave,Attorney/Real Estate Broker New York, NY

Manage legal documents,servers and court processes. Assisted in all aspect of the real estate.

Handled incoming and outgoing correspondence, including mail, e-mail and faxes

Checked mail, shopped for groceries and handled bill payments

Assistant Property Manager Leasing Specialist Feb 2004 to Jan 2009 Menerville Co. New York, NY

Verified property compliance with state and federal regulations avoiding any form

of discrimination or illegal practices

Showed tenants around properties, highlighting features and redirecting concerns

to capture interest

Coordinated general maintenance and major repairs to keep facilities operational

and attractive. Secure average of 4 rental agreements per month

Education and Training

Associate of Applied Science, Human SERVICES

Touro College New York, NY

Licensing Sales Agent

Ivy Real Estate School New York, NY

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