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Administrative Assistant Customer Service

Location:
Scarborough, ON, Canada
Posted:
September 14, 2023

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Resume:

VALRIE LEE

ADMINISTRATIVE ASSISTANT

M: 647-***-**** adzphl@r.postjobfree.com

An organized Administrative Assistant with over 10 years’ administrative experience, impeccably handles clerical and administrative tasks in a fast-paced work environment. Exceptional interpersonal skills, work-flow prioritization, customer service and computer skills. Dependable and efficient with strong follow-through; skilled in planning, scheduling, setting and meeting deadlines.

CORE COMPETENCIES

Demonstrated strong interpersonal and customer service skills

Excellent written and oral communication skills

Ability to work independently or as part of a team

News tar Purchase Order/Invoicing Module

Intermediate knowledge of Microsoft Suite, including Word, Excel, PowerPoint, Outlook; proficient in Windows 2013

PROFESSIONAL EXPERIENCE

2021- 2023

CAREGIVER

Performed light housekeeping duties included cleaning, meal preparation

Assisted with feeding, clothing and taking clients for walking

Laundered clothing and bedding to prevent infection.

Helped clients get in and out of beds and wheelchairs.

Supported dressing and personal care needs.

2018 - 2020

DR.PRABY SINGH PROFESSIONAL ASSCOIATE Toronto, ON

DR. Prabhjyot Singh has been an ENT Surgeon and ENT doctor for the past 3+ years in Scarborough

MEDICAL OFFICE ADMINISTOR, DR. PRABHJYOT SINGH

Responsible for scheduling appointments(on phone or in person)

Process referrals, enter

Sorting/incoming mails and faxes

Logging patients before their appointment time

Knowledge of EMR/Oscar and Novari system

Multitasking capabilities with patients, doctors and phone calls

Ability to work independently or part of a team

Greeting and welcoming patients, scheduling changes, reminder calls and following –up

Maintained patients record by obtaining update referral and current personal information

2013 – 2015

MATTAMY HOMES, Toronto, ON

Mattamy Homes is one of the largest privately owned builders in North America and is Canada's largest new home builder, with operations across Canada and the United States. (mattamyhomes.com) Mattamy Homes acquired Monarch Corp. in 2015.

ADMINISTRATIVE ASSISTANT, LAND PROCESSING

Reported to the Vice President, Low-Rise Land; provided administrative support to VP and a team of 11 managers responsible for Low-Rise developments.

Prepared statutory declarations to ensure release of funds for building and construction materials

Compiled, matched, coded and filed open and closed purchase orders centrally and offsite

Generated purchase orders, maintained purchase order filing system; processed and coded payment against purchase orders for low-rise land invoicing

Liaised with the accounting department for payment of invoices and A\P inquires

Processed cheque requisitions for application fees and miscellaneous charges to ensure prompt payment

Coordinated, boxed and packaged, for delivery, submission and turnover packages

Managed calendar to facilitate monthly team meetings, tracked attendance, vacation time and

sick days for the team

Prepared documents for presentations and meetings; set up meeting room

2010 – 2012

PREMIER SALONS INC., Toronto, ON

Premier Salons Inc. offers hair styling and coloring services, as well as spa treatments such as facials, massages, pedicures, and waxing. It operates through about 140 hair salons and spas across some 15 US states and Canada.

PAYROLL COORDINATOR (US)

Responsible for administrative support and the processing of weekly payroll for staff of 8 employees.

Processed payroll and tracked vacation and sick days for staff of 8 utilizing AS400 and ADP systems on time and with 100% accuracy

Responded to payroll inquires promptly and in a courteous and professional manner

Processed and prepared verification forms for new hires and termination packages for exiting employees

Managed all documentation including, sorting incoming mail, preparing faxes and scanning documents

Performed all requests by management that supported company mission an

EDUCATION AND PROFESSIONAL DEVELOPMENT

2006 – 2007

CENTENNIAL COLLEGE,Toronto, ON

Medical Office Administration Certificate

1993 – 1995

CENTENNIAL COLLEGE,Toronto, ON

Completed 2-year Accounting Course



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