Shannon Sneid

*** **** ** *** **.

Stone Mountain,Georgia 30088

770-***-****

adzphe@r.postjobfree.com

TECHNICAL SKILLS:

SAP, Dun and Bradstreet, AS400, Great Plains, Microsoft Suite (excel pivot tables and V-lookups), Basic 10 Key,

PROFESSIONAL EXPERIENCE:

Siemens Industries July-2019- Current

Accounts Receivable Specialist ( contract role)

Maintains accuracy and completeness of the receivable portfolio.

Resolve billing disputes

Place collection calls to customer in assigned queue

Prepare bi-weekly and monthly financial reports for assigned area

Adjust transactions,credits,write-off bad debt

BeavEx February-2019-May 2019

Collection Analyst ( contract role)

Evaluate AR portifolio and implement collection strategies.

Research any billing issue and disputes.

Timely communication to Customer on all inquires and customer related issue.

Identifies accounts that requires credit holds and release.

US Security & Associates August 2018 – January 2019

Billing Specialist (contract role)

Managed the accurate billing, invoicing and revenue generation for assigned portfolio.

Researched billing and client disputes and inquiries.

B2B Collections.

Perform special assignments/projects,

Kauffman Tire, Ellenwood, GA September 2008 – January 2018

Billing Verification Specialist March 2016- January 2018

Successfully managed a $1M portfolio consisting of 5K+ accounts per month.

Used Dun and Bradstreet to run credit reports on customers as well as to increase and update credit lines.

Made 20+ credit decisions per week.

Monitor and ensure that the monthly billing is complete and accurate for assigned customer base in accordance with close calendar

Resolve and track billing issues as they arise while working with the sales customer support to fix the root cause problems

Process billing adjustments timely and accurately to customer account making sure that the proper levels of authorization and documents are in place

Inventory Specialist February 2014 - March 2016

Review and audit daily count results

Develop and implement warehouse receiving procedure

Monitor the items and supplies available

Managing the approval for the required material from the warehouse managers

Account Receivable Specialist September 2008 - February 2014

Employee of the Month on multiple occasions

Daily management of high risk accounts and credit hold accounts.

Used SAP to help make better financial decisions within a timely manner.

Reduce aging percentage, write-offs and manage bad debt.

Maintained a high degree of integrity and consistently met or exceed monthly quotas.

Emphasize on premier customer service, attention to detail and motivation actions.

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Automatic Data Processing, Atlanta, GA

Issue Resolution Specialist / Senior Collection Specialist January 2005 - September 2008

Ambassador for ADP

Letter of Appreciation from the Vice President of Equifax

Certificate of Achievement for completion of Effective Negotiating Skills

Award Certificate for Completion of Essentials of Payroll

Successfully managed a $4.5M dollar portfolio consisting of 8K to 10K accounts per month.

Used Dun and Bradstreet to run credit reports for customers.

Reconciles and resolve client disputed billing.

Used SAP to help make better financial decisions within a timely manner.

Recommend and implements ways to reduce charge backs and credits.

Researched, investigated and audited delinquent accounts.

Prepared and distributed standardized reports on collection status.

Coordinated the W-2 billing process for terminated clients.

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