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Customer Service Representative

Location:
Barrie, ON, Canada
Posted:
September 14, 2023

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Resume:

Availability

Sunday & Saturday: Full Time

Tuesday: Full time after 10:00 Am

Monday, Wednesday, Thursday, Friday: Afternoon, Evening & Night Shifts Pramod Timilsina

437-***-**** 172 Hickling Trail, Barrie

adzpga@r.postjobfree.com

Objectives

Seeking a challenging role to utilize my substantial store management experience, alongside my hands-on warehouse proficiency encompassing product delivery, loading, and unloading. Eager to contribute to a dynamic team while enhancing operational efficiency and maintaining top-notch customer satisfaction.

Experience

Store Keeper/Warehouse Worker/Graphic Designer

Family Enterprises Pvt. Ltd, Nepal

February 26, 2020 to April 25, 2023

Family Enterprises Pvt. Ltd is the sole distributor of Karvannall Professional brands in Nepal, responsible for marketing, selling, and servicing their products.

Led daily store operations, optimizing the customer experience and achieving sales targets.

Streamlined inventory management, reducing stock discrepancies

Applied warehouse skills to facilitate product delivery and oversee loading and unloading processes.

Work on creating marketing materials and brand identity. Customer Service Representative

Pani Pandhero Trade Pvt. Ltd (A Complete Department Store) August 20, 2019 to February 19, 2020

Pani Pandhero is a chain of department stores in Pokhara, Nepal.

Delivered top-tier customer support, addressing inquiries and ensuring client contentment.

Employed effective communication and problem-solving skills to uphold a strong customer satisfaction record.

Education

Diploma in Biotechnology (BIOT)

Georgian College

Pursuing - 2025

Proficiency Certificate Level in Dental

Science (Dental Hygiene)

Kantipur Institute of Health Sciences

73.11% / 100% - 2018

School Leaving Examination (SLC)

Karunanidhi Education Foundation Higher

Secondary School (KEFHSS),

76.38% / 100% - 2015

Strengths

Team Collaboration: Effective teamwork

with colleagues.

Customer Comfort: Ensuring a welcoming

and comfortable experience.

Problem-Solving: Handling emergencies

and unexpected situations.

Organization: Efficient management of

records, appointments, and tasks.

Marketing Knowledge: Understanding

basic marketing for service promotion.

Graphic Design: Expertise in creating

captivating advertising materials.

Digital Marketing: Proficient in SEO, social

media ads, and email campaigns.

Branding: Skilled in maintaining consistent

brand identity.

Content Creation: Crafting engaging digital

marketing content.

Data Analysis: Analyzing metrics to enhance

campaign performance.

Marketing Tools: Experience with Google

Ads, Facebook Ads, and more.

Responsive Design: Adapting content for

diverse digital platforms.

Software Knowledge

Adobe: Illustrator, Photoshop

Microsoft: Excel, Word, PowerPoint

WordPress, Elementor

Language

English (Fluent)

Nepali (Native)

Hindi (Fluent)



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