E

Lucretia

Ewing

1-513-***-****

adzpds@r.postjobfree.com

Cincinnati, Ohio 45251

SUMMARY

Talented Associate proven track-record in supporting cross functional teams with over 15 years Administrative Operations supporting Sales. Enjoyed learning new skills as presented in improving team dynamics and team performance. Seeking and adapting to new challenges with professional growth.

CORE COMPETENCIES

Communications

Customer Service

Interpersonal/Organizational

Time Management

Problem Solving

Administrative Support

Call Center

Process Improvement

Analytical

Phone Support

EXPERIENCE

MIKE WIGHTMAN HEATING & COOLING / Jun 2015 to Present

General Associate Cincinnati, OH

Remove and replace old furnaces and a/c units

Clean up of all trash removal

Reload tools and equipment

.

Dollar Tree / Mar 2013 to May 2013

Sales Associate Cincinnati, OH

Cashier

Maintain front-end of store

Remove and recover product

Stock product and merchandise on shelves

Inventory of merchandise, unloading delivery truck

Burlington House / Apr 2008 to Dec 2010

Medical Records Clerk Cincinnati, OH

Alzheimer’s Care Center

Managed over medical records department.

Skilled in maintaining medical records. Answer phones, order supplies for nursing department

Maintaining physicians credentialing

Chart auditing, admission and readmission

Loose filing, copying, and faxing records

UC Physicians / Jun 2002 to Jul 2007

Medical Records ROI Cincinnati, OH

UC Physicians Department Surgery

Maintaining medical records. Answer phones, chart preparation for next scheduled appointment. Copying and faxing medical documentation

Ability to retrieve labs, blood work, and hospital records.

Gathered voice of the customer (VOC) comments to improve the website for overall customer satisfaction

BASIC SKILLS

Microsoft Word

Clerical

Oracle

EDUCATION

Available Upon Request

Record Keeping

Data Entry

Compliance

REFERENCES

Available Upon Request

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