Customer Service Data Entry
Resume:
Jamila Mayo
Office Service Specialist Virginia Employment Commission
Highland Springs, VA 23075
***********@*****.***
A talent customer service representative with experience in handling clerical duties, calls, problem-solving, and provide customer service to the public and employees in a corporation. Work Experience
Data Entry Operator
22nd Century Technologies - Richmond, VA
March 2019 to September 2022
Keying W2 forms of personal data information in computer system. Input data information of scan W2 forms.
Office Service Specialist Virginia Employment Commission Caliper Inc - Richmond, VA
May 2012 to August 2013
Handle incoming calls from claimants of their unemployment insurance benefits. Conducted questions from claimants of eligibility of their unemployment insurance claims. Provided quality customer service over the phone.
Fax documents.
Security Officer
Admiral Security - Richmond, VA
May 2008 to August 2010
Monitoring entry of employees and contactors in building. Provided access badges for employees and contactors to get access of building. Locked and secured doors of buildings.
Provided good quality customer service to the public.
Security Officer
Allied Barton Security - Richmond, VA
December 2006 to February 2009
Monitoring entry of employees and contactors in building. Provided access badges for employees and contactors to get access of building. Locked and secured doors of buildings.
Provided good quality customer service to the public.
Call Center Rep
CarePoint Medical - Richmond, VA
August 2008 to November 2008
Handling incoming calls from customers of their order purchases.
Cashier
Wendy's - Richmond, VA
October 2004 to February 2005
Operated cash register to perform transactions of orders from customers. Handle drive thru orders.
Handle sanitation duties of the lobby area.
Cashier
Family Dollar - Richmond, VA
January 2001 to February 2001
Operated cash register to perform transactions of orders from customers. Handle drive thru orders.
Handle sanitation duties of the lobby area.
Education
Associate's degree in Medical administrative assistant Ultimate Medical Academy-Clearwater - Clearwater, FL May 2019 to October 2020
Skills
• Clerical Experience
• Multi-line Phone Systems
• 10 key typing (1 year)
• Front desk (5 years)
• Data entry (6 years)
• Microsoft Word
• Security
• Phone Etiquette
• Office Administration
• Microsoft Outlook
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