**** ****** **

Copley, OH *****

330-***-****

adzpdq@r.postjobfree.com

Essie Aydin

SKILLS

● Detail-oriented, efficient and organized with extensive experience in office operations

● Strong analytical, problem-solving, and decision-making skills

● Excellent written and verbal communication skills

● Highly trustworthy, discreet and ethical

● Reliable in the completion of projects

● Highly effective at multitasking

● Computer software skills include Microsoft Word, Excel, PowerPoint, Outlook, Access, QuickBooks and Quicken and more

● Excellent sales abilities

● Warm and caring interpersonal qualities

EXPERIENCE

Independent contractor, Akron — Care Giver

1/2023 - PRESENT

● Make meals, perform laundry tasks, light housekeeping, grocery shopping (when necessary) and various other life sustaining tasks for 93 year old gentleman

● Ensure medications are given correctly and timely

● Ensure stability and safety when moving to prevent no fall situations Stoney Hill Nursery, BATH — Office Assistant/Domestic Engineer 6/2021 - 1/2023

● Handled phone calls, customer inquiries and any office related duties when requested

● Provided outstanding domestic services

Blind & Sons, Barberton — Cust Service Rep/Accounting Clerk 12/2013 - 6/2021 (includes initial temp agency employment)

● Aided callers as a customer service representative by providing them with needed services in a helpful and satisfying manner

● Worked with customers to resolve any misunderstandings or possible potential issues

● Generated company sales through incoming calls and outbound call promotional offers

● Created various documents required using Microsoft Office Products (Word, Excel, etc.)

● Performed regular collection activities

● Generated invoices for HVAC service, HVAC install, plumbing, electrical and indoor air quality departments

● Processed credit memos and credit card refunds

● Facilitated daily financial deposits

● Executed necessary paperwork for HVAC install, plumbing, electrical permits/registrations and mechanic liens

HortPro/Blue Heron & Wyoga Lake Nurseries, Akron area - Office/Sales Manager 6/2001 - 12/2013

● Maintained constant presence to greet walk-in customers and drive sales

● Managed all human resources responsibilities including payroll activities

● Oversaw the filling of all required government forms and returns

● Executed financial processes including accounts payable, accounts receivable and collections

● Arranged/maintained business services (contracts involving vendor services)

● Cultivated relationships with customer base