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Customer Service Human Resources

Location:
Sheboygan, WI
Posted:
September 14, 2023

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Resume:

Lisa Coronado

Experienced

Sheboygan, WI *****

adzpbe@r.postjobfree.com

+1-920-***-****

Looking to utilize my skills and knowledge in a field of work with room for growth. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Resident Assistant

THCG/ Apria - Sheboygan County, WI

January 2022 to October 2022

Pass Meds, chart, daily hygiene care, catheter care, cook,clean, make menus, assist with goals, communicate with caseworker & family, schedule medical appts & take clients to them. Do Daily Activities, leisure, art work,etc.

Owner/Operator

D-ROCKS Outerlimb LLC - Whitelaw, WI

April 2007 to October 2021

Scheduling, Recruit & Train new employees

A/R A/P, Inventory

Customer Service, Schedule Events

Bookkeeping, Cleaning, Overlook Business

Manage Apartments

Personal Banker

Guaranty Bank - Sheboygan, WI

July 2013 to September 2015

Open/Close Accounts

Bank/Teller Audits

Count/Verify ATM, Night Drops, The Vault Daily

Open/Secure bank at closing

Recruit & Train New Employees

In Aisle new products

Order Money for the vault

Help customers with any account questions

• Arrange monies received in cash boxes and coin dispensers according to denomination.

• Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.

• Carry out special services for customers, such as ordering bank cards and checks.

• Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.

• Compute financial fees, interest, and service charges.

• Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.

• Count, verify, and post armored car deposits.

• Enter customers' transactions into computers to record transactions and issue computer-generated receipts.

• Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.

• Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.

• Identify transaction mistakes when debits and credits do not balance.

• Issue checks to bond owners in settlement of transactions.

• Inform customers about foreign currency regulations, and compute transaction fees for currency exchanges.

• Monitor bank vaults to ensure cash balances are correct.

• Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.

• Order a supply of cash to meet daily needs.

• Perform clerical tasks such as typing, filing, and microfilm photography.

• Prepare and verify cashier's checks.

• Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.

• Quote unit exchange rates, following daily international rate sheets or computer displays.

• Receive and count daily inventories of cash, drafts, and travelers' checks.

• Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.

• Resolve problems or discrepancies concerning customers' accounts.

• Sort and file deposit slips and checks.

property manager

Premier Managment - Brookfield, WI

November 2012 to March 2014

• Act as liaisons between on-site managers or tenants and owners.

• Clean common areas, change light bulbs, and make minor property repairs.

• Confer regularly with community association members to ensure their needs are being met.

• Determine and certify the eligibility of prospective tenants, following government regulations.

• Direct and coordinate the activities of staff and contract personnel and evaluate their performance.

• Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.

• Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.

• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.

• Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.

• Market vacant space to prospective tenants through leasing agents, advertising, or other methods.

• Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.

• Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.

• Prepare and administer contracts for provision of property services such as cleaning, maintenance, and security services.

• Purchase building and maintenance supplies, equipment, or furniture.

• Review rents to ensure that they are in line with rental markets.

• Solicit and analyze bids from contractors for repairs, renovations, and maintenance.

• Recruit & train new employees

Education

Certificate in Human Resources & Human Resource Law Lakeshore Technical College

September 2012 to January 2015

Certificate in Business Management

Lakeshore Technical College

January 2011 to June 2014

General educational development in Optometric Assistant/ Optician Madison Area Technical College

September 2004 to May 2006

High school diploma in General Studies

Sheboygan South High School - Sheboygan, WI

September 1994 to June 1998

Skills

• accounting (10+ years)

• billing (10+ years)

• collections (10+ years)

• CREDIT (Less than 1 year)

• healthcare (5 years)

• Bank Teller (2 years)

• Customer Service (10+ years)

• Debits & Credits

• Banking

• Employee Evaluation (10+ years)

• Multi-line Phone Systems (10+ years)

• Bookkeeping

• Medical Billing

• Property Management

• Office Management

• General Ledger Accounting

• Management

• LIHTC

• Yardi

• Computer literacy

• Account Reconciliation

• Accounts Receivable

• Journal Entries

• Bank Reconciliation

• Human Resources

• Remodeling

• Microsoft Outlook

• Warehouse experience

• Communication skills

• Microsoft Excel

• Computer skills

• Data entry

• Microsoft Word

• Section 8

• Tax experience

• Maintenance

• English

• Payroll

• Interviewing

• Accounts Payable

• Catheter Care

• Pallet jack (4 years)

• Forklift (4 years)

• Pallet jack (4 years)

• Forklift (4 years)

Certifications and Licenses

Driver's License

September 2017 to September 2026

Regular Drivers License

Safe Serve

September 1999 to Present

Certificate to obtain bartending license and knowledge to serve safely. Optometric Assistant/ Optician

September 2004 to Present

Pretest patients, fix eyewear, take measurments, order eyewear, go thru proper eyecare health, contacts, etc., Billing, insurance, appointment setting. FosterCare

May 2018 to Present

I am licensed to foster children in my home.

Property Managment courses

January 2000 to November 2014

I took multiple courses online as well as in person seminars out of state which included Rent Roll, how to manage and market property, learned how to fill out, verify, and file paperwork for income based housing. Learned how to do basic maintenance.

Medication Administration

June 2022

Listed on State Registry to pass Meds legally & safely. Childcare Certification

June 2023 to Present

Certified as Assistant Teacher for childcare.

Assisted Living Certifications

January 2022 to Present

Fire Safety, Prevention & Reporting Resident Abuse,Neglect, Standard Precautions,Medication Administration, CPR/Choking, many other certs

Assessments

Customer focus & orientation — Proficient

February 2022

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS

I have experience in medical billing, as well as medicaid/medicare. I am proficient in microsoft word, excel, email, multi phone line, as well as basic office equipment. I have done collections, A/R, A/P, scheduling, rent delinquency collection & reconciliation, Inspect units, accounting, etc. My field of work has been in customer service, financial institute, and healthcare billing but has done manufacturing as well. I always have worked well with a Diverse group.



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