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Jennifer Stagnaro

** ****** ******, ***. *, Newnan, Georgia 30263

678-***-**** adzp93@r.postjobfree.com

Objective

To obtain a challenging customer relations position in a dynamic and innovative organization where I can utilize my interpersonal and technical skills. Experience

Coweta County Tax Commissioners Office Tag and Tax Agent 2005 - 2023 Newnan, Georgia

• Processed motor vehicle registrations; verified information including address, taxes are current, liens, waivers, etc.

• Collected and processed tax information in processing motor vehicle, real, personal property, timber, and mobile home fees for ad valorem taxes.

• Greeted visitors; answered and directed telephone calls; assisted customers and taxpayers with inquiries; assisted taxpayers with Homestead Exemption applications.

• Calculated and collects taxes, fees, interest, and penalties.

• Issued and renewed tags and decals; processed handicapped and disabled parking placards.

• Assessed and collected tax and transaction fees; processed refunds as needed.

• Balanced daily fee collections and recorded financial information.

• Answered questions in person and via telephone.

• Coordinated tax sales for properties with tax liens.

• Performed research and interpreted local policies, procedures, and laws related to motor vehicles and property tax collection.

• Examined insurance relief documents for accuracy and uses judgment in removing insurance lapses and suspension penalties.

• Processed new title requests while ensuring the accuracy of the information provided.

• Filed and submitted documents to applicable agencies.

• Maintained an up-to-date policy manual and memorandums; applied current knowledge of motor vehicle regulations and property tax collection.

• Assisted with delinquent tax collection duties as necessary or required.

• Encouraged and promoted a culture of excellent service. Photocircuits Customer Service and Logistics Representative 1997 - 2005 Peachtree City, Georgia

• Inspected circuit panels for damage control throughout the production process.

• Communicated product deficits to ensure a streamlined process flow.

• Coordinated transportation operations at each stage of the supply chain using cost-effective and reliable solutions.

• Forecasted customer product usage for companies such as Panasonic, General Motors (GM), and Lutron to inform customers and engineers of production needs. Education

Suburban Technical School, Hempstead, New York 1995 - 1996 Medical Assistant Program

Glen Cove High School, Glen Cove, New York 1990 - 1994 High School Diploma

Skills & Abilities

Technical Skills:

• DRIVES State Moter Vehicle Division Data Management Software

• GRATIS State Moter Vehicle Division Data Management Software

• Microsoft Office Suite

• VCS State Property Tax Data Management Software

Interpersonal Skills:

• Active listening

• Adaptable

• Bilingual (English and Spanish)

• Collaborative

• Conflict Resolution

• Critical Thinking

• Detailed-oriented

• Empathetic

• Leadership

• Multi-tasking

• Open to professional development opportunities

• Organization

• Patience

• Problem-solving

• Time Management

• Verbal and Written Communication

References Available Upon Request

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