Stanetra C. Howell

Memphis, TN 901-***-**** adzp8t@r.postjobfree.com

Professional Experience

ACCOUNTS RECEIVABLE & BILLING SPECIALIST NOVEMBER 2021 – PRESENT Siskind Susser Immigration Law Firm, Memphis, TN

• Managed accounts receivable for over 200 business and individual clients ensuring that all payments were accurately recorded

• Resolved inquiries, disputes, and complaints in a timely and professional manner

• Responsible for compiling and analyzing monthly aging summary

• Reconciled customer accounts and prepare monthly statements for clients

• Developed and maintained strong relationships with customers to ensure prompt payment of outstanding invoices

MEDICAL BILLING AND COLLECTIONS SPECIALIST AUGUST 2016 – NOVEMEBER 2021 Methodist Lebonheur Healthcare, Memphis, TN

• Answered, screened and routed incoming calls in a professional and timely manner.

• Proficient in submitting claims electronically and through paper claims

• Experienced in verifying patient insurance coverage and eligibility

• Knowledgeable in processing Medicare, Medicaid, and private insurance claims

• Highly skilled in maintaining accurate records and documentation of all billing activities

• Competent in preparing reports and financial statements for CFO

• Handled complex billing issues using a variety of medical billing software systems

• Managed a portfolio of over 500 accounts, ensuring timely payments PERSONAL INJURY PARALEGAL MAY 2011 – AUGUST 2016

Nahon Saharovich & Trotz Memphis, TN

• Managed over 300 personal injury cases and provided litigation support to attorneys throughout all phases of the process

• Researched and analyzed records, documents, and legal opinions to ensure cases were prepared for trail

• Drafted correspondence and pleadings, including complaints, motions, and interrogations

• Conducted client intakes, prepared client and witness interview summaries, and maintained client databases

Professional Summary:

● Inputting income or expense entries into the accounting system

● Prepare monthly aging summary

● Oversees tasks of sending invoices to clients while monitoring outstanding balances

● Identifying any discrepancies between bills and

accounts

● Prepare & post journal entries, standard and recurring

● Complete account reconciliations for assigned general ledger accounts

● Assist in the month-end close process

● Review accounts payable invoices and expense reports for accuracy and compliance

● Assist with special projects, as assigned

Areas of Expertise:

• Self-directed and able to work

independently

• Strong Microsoft Excel skills

• Must possess excellent

communication and customer

service skills

• Strong negotiation, organizational,

and communication skills

• Knowledge of HIPAA Laws

• Knowledge of FDCPA Regulations

• Strong attention to detail

• Issue and Complaint Resolution

• Developed and maintained professional relationships with clients and insurance companies

• Monitored changes in laws and regulations relating to personal injury cases and provided updates to attorneys

• Maintained an organized filing system for case documents and prepared legal documents for review

Licensures & Certifications

NMLS # 2108594

Education

Delta State University

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