Social Media Customer Service
Resume:
CHARLENE MATHES
Dallas, GA *****
adzp6t@r.postjobfree.com
Word processing
Web design E.G Square space
Social media platforms E.G Facebook, instagram,
TikTok and lastly youtube
Microsoft Office: Excel, Outlook, Powerpoint, Word Abode Indesign cc and AbodePremiere pro
09/2019 to Current
KATIE MYLOVE
Maretta, GA
Social Media Manager
Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
Utilized Twitter and Facebook to promote products, services and content. Developed content for blog posts, landing pages and social media platforms to further marketing endeavors. 03/2020 to 08/2022
CARMAX
Kennesaw, GA
Customer Service Representative
Assisted customers with making payments or establishing payment plans to bring accounts current. Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Informed customers about billing procedures, processed payments and provided payment option setup assistance. 08/2019 to 12/2020
CALAWAY TRADING INC.
Woodstock, GA
Production Associate
Performed quality control, follow reporting and record keeping procedures,also reported problems to supervisor set up machinery for operation
complied with all safety and health regulations
10/2018 to 07/2020
KAY JEWLERS
Woodstock, GA
Sales Specialist
Educated customers on product features and technical details to highlight benefits. trained and developed new sales team associates in products, selling techniques and company procedures Gave top-notch service to everyone in order to provide ample sales opportunities. 11/2012 to 08/2014
POLAR POWER INC
Bell Gardens, CA
Order Entry Clerk
Communicated with domestic and overseas offices to arrange B2B shipments Organized forms, made photocopies, filed records, and prepared correspondence Scanned documenting and input information into database 08/2000 to 06/2004
KENWOOD COMMUNICATION
Carson, CA
Return Authorization Supervisor
Obtained document, clearances, certificates and approvals from local, state and federal agencies Performed initial client assessment and analysis to begin research process Worked directly with departments, management, to achieve credit for the customer ASSOCIATE OF ARTS: BUSINESS 06/2017
Los Angeles Harbor College, Wilmington, CA
SKILLS
EXPERIENCE
EDUCATION AND TRAINING
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