Quality Assurance Service Representative
Resume:
Neal Reynolds
Hot Springs Village, Arkansas 71909
adzp5o@r.postjobfree.com
SUMMARY
Well rounded individual with a good worth ethic seeking an opportunity to prove himself with a good company. Has a good background of working with people in customer sales/service position and worked in a highly responsible position in quality assurance for a large manufacturing company. Has worked as a production technician and has good analytical skills and problem solving ability.
PROFESSIONAL EXPERIENCE
Village True Value, Hot Springs Village, AR 10/2022-8/2023
Worked in contractor sales. Duties were working with contractors to figure what they needed and check them out. The last two months I was the retail manager of the store.
GC Reynolds Properties, Little Rock, AR 10/2017 – 9/2022
Family owned residential rental property company. Duties included house remodeling, maintenance and repair of houses.
Advanced Assembly & Automation/Renco, Inc. Benton, AR 2/2013 – 10/2017
Manufacturer and sales of pneumatic and electronic press controls. Controls are generally used as anti-tie down devices to meet OSHA standards.
Controls Assembly Technician:
oAssembled electronic and pneumatic controls
oOperated equipment to product control components
oUsed Excel to produce monthly sales POS report.
oAssembled electronic circuit boards
Trinity Marine Industries (Division of Trinity Ind.) Madisonville, LA 6/ 2012 – 11/ 2012
Manufacturer of tank barges for the bulk transportation of liquid cargo that meet strict US Coast Guard and EPA Regulations.
Quality Assurance Inspector: Duties included 1) the Inspection of incoming parts and materials to be used in barge construction, 2) calibration of test equipment throughout the plant and maintaining calibration records, 3) inspection and testing of the barge during construction, and 4) maintaining QA reports and records.
oPerformed incoming section on raw materials and subassemblies
oPerformed in process inspections.
oSet up new calibration records on Excel to properly schedule and maintain test equipment.
oServed as auditor on corporate audit team for annual quality audit.
oServed as auditor on annual physical inventory
Advanced Assembly & Automation, Benton, AR 2/2009 – 11/2011
Manufacture, Sales and service of pneumatic and electronic equipment, machine controls, robotics, automatic equipment.
Customer Sales & Service representative: Duties included 1) working with customer and quoting items, 2) dealing with suppliers for updated quotes and availability, 3) Ordering of items to meet customers’ needs, 4) maintaining inventory of common items, and 5) produce various month end reports to show sales by customer, product type, cost and etc..
oWork with customers on the phone.
oGive customer quotes, take orders
oOrdering items for resale, maintain inventory
oShipping and receiving
oMonthly reports on Excel and QuickBooks.
Education
University of Arkansas, Fayetteville, AR
Major in Advertising and Public Relations
Skills
Excel
Word
QuickBooks
Working with people
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