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Customer Service Start Up

Location:
Rockwall, TX
Salary:
$110.000
Posted:
September 15, 2023

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Resume:

JAMES V. CAMARATA

*** ****** ***** · Fate · Texas · 75189

310-***-**** · adzp5f@r.postjobfree.com

SEASONED TRANSPORTATION/OPERATIONS DIRECTOR

Over 35 years of practical application in strategic planning, negotiating, managing and organizational skills to ensure the flow of all products through the supply chain. Consistent history of developing and executing logistics and financial plans to achieve company goals. Demonstrates the ability to build partnerships with key business partners, ensuring alignment behind strategies. Recognized for analysis leading to innovative approaches to logistics and profit enhancers.

Expertly orchestrates all aspects of shipping and transport needs including managing carriers, routing and shipping schedules. Background includes oversight of fleets, contractors and logistics requirements in addition to Fed Ex Ground, DHL and UPS.

Experience in domestic and international logistics.

Determines and uses the most economical method of shipment for goods.

Extensive experience streamlining procedures in pick and pack operations.

Instrumental in achieving substantial savings and revenue gains through strategic improvements to processes, while serving as a respected partner to vendors and leader to operational teams.

Staff & Operational Management · Fleet/Warehouse Management · Customer Service · P&L Management Process

& Procedure Development · Relationship Management · Team Building & Development · Logistics Management Contract Negotiations · Regulatory Compliance · Vendor Management ·Inventory Management · Safety Protocols (OSHA/DOT/TSA) · Union & Non-union Expertise · Certificate of Origin (COO), Shipper’s Letter of Instruction (SLI), Shipper’s Export Declaration (SED), Commercial Invoices and Letters of Credit

PROFESSIONAL EXPERIENCE

Seldat Distribution, Compton, California · January 2019 to Present

Director of Transportation

Develops, implements and oversees operational strategies to ensure logistics, transportation, distribution and safety requirements are being met consistently. Manages facility operations of 7 distribution centers located in the United States. Oversees the production management of routing, scheduling, and dispatching department for all distribution centers’ inbound and outbound shipments. Directs all aspects of port drayage operations. Responsible for managing a fleet of 104 drivers, port dispatchers, warehouse supervisors and warehouse employees. Collaborates with managers and staff members to formulate/implement policies, procedures, goals and objectives.

Key Achievements

Developed and maintained a high-level of productivity and safe working practices for the distribution centers, warehouse and fleet of drivers.

Maintained consistent and on-time delivery records, with 100% of all orders arriving on time or ahead of schedule.

Established and managed partner relationships on a daily basis.

Enforced DOT compliance of drivers and equipment inspections to ensure all maintenance is completed to prevent violations and maintain safety of the fleet.

Provided in-house training to assure all employees are kept up to date and in compliance with federal laws, rules and regulations.

Developed and managed key performance indicators at the day-to-day level to ensure that transportation cost is in line with planned budget.

Managed project improvement initiatives with management team on a daily basis while tracking key metrics to measure success and foster continuous improvement.

Consistently monitored processes of operations to ensure company is running efficiently at optimal performance while addressing change management to provide exemplary customer service.

Monitored and analyzed cost and volume trends to verify that the transportation department is optimized for best performance and cost savings.

JAMES V. CAMARATA · Page 2 · adzp5f@r.postjobfree.com

National Stores, Inc., Gardena, California · July 2014 to December 2018

Senior Logistics Director

Directed all aspects of the complete logistics for 3 distribution centers: Otay Mesa, CA, Sugarland, TX and Dayton, NJ. Oversaw the routing department for three distribution centers’ inbound and outbound shipments. Managed the carriers for all 345 store deliveries throughout the United States in addition to Puerto Rico. Responsible for maintaining a fleet of 140 owned trucks. Directed, coordinated and supervised the activities of drivers to insure productivity of both driver and equipment. Managed excess of 40 million dollars annually in transportation budget which includes intermodal, truck load, direct store deliveries, port drayage, rail drayage and LTL. Software used: Internet Truck Stop, Dat 360 and Mercury Gate TMS. Negotiated corporate transportation agreements with major carriers, JB Hunt, Hub, Mode, Re-Trans, CH Robinson, Mac Logistics and drayage companies. Directed the day to day operations of the import department. Responsible for import of more than 3500 ocean containers annually. Audited invoices in addition to P&L responsibility. Implemented and enforced safety programs policies to ensure safe transportation of cargo. Provided exceptional customer service while mediating customer complaints.

Wheels Clipper, Santa Fe Springs California · April 2013 - July 2014

Operations Director, Brokerage Division for Wheels Clipper

Provided logistics and transportation services primarily throughout the United States and Canada. Directed all aspects of the day to day logistics operations from management of trucking fleet independent owner operators and dispatch which includes truck load, van reefer and flatbed rail drayage. Provided dry, flatbed and reefer bid pricing, spot pricing & strategize market trends for profitability. Routed all customer shipments according to customer instructions. Negotiated corporate transportation rates between the customer and the owner operators. Audited invoices in addition to P&L responsibility. Implemented and enforced safety programs policies to ensure safe transportation of cargo. Exceptional customer service while mediating customer complaints.

Key Achievements

Piloted start-up of a new brokerage division for Southern California.

Coached a team of dispatchers and crossed trained on all accounts to increase productivity.

Within the first 6 months of operations, managed to break even and start generating revenue.

Participated in Yamaha RFP and became a dedicated carrier for 6 distribution centers across the United States within 6 months.

Awarded a second lane of pattern freight which results in an additional 400 plus loads a year due to providing exceptional customer service to the Honda account.

Delivered on time pickup’s and deliveries in addition to controlling rates for Torn & Glasser which resulted in a 25% increase in business.

Increased business growth by 14% from November 2013 to December 2013.

SCHNEIDER LOGISTICS, Carson, California · January 2009 – March 2013

Provider of domestic and international freight transportation services.

Terminal Manager

Led management and support staff in daily activities for Los Angeles and Long Beach Harbor drayage, Rail drayage, dispatch and cross-docking operations, with ownership of P&L and oversight for a fleet of up to 150 independent contractors and 250 Schneider owned trucks. Directed, coordinated and supervised the activities of drivers to insure productivity of both driver and equipment. Trained staff in activities of customer

service, sales, driver recruitment, training and import tracking. Managed warehouse inventory and coordinated dispatch of contractors according to pickup/delivery schedules. Managed pack out line personnel for a pick and pack operation. Routed all customer shipments according to customer instructions. Facilitated safety initiatives per DOT and OSHA regulations. Managed equipment procurement, delivery preparations and mobilizations, de-mobilizations. Maintained relationships with vendors, managed rental contracts and equipment purchases.

JAMES V. CAMARATA · Page 3 · adzp5f@r.postjobfree.com

Key Achievements (cont’d)

Spearheaded start-up of drayage operations, achieving profitability within 6 months. Generated $1M+ in new revenue by bringing in business of a leading U.S. freight forwarding company.

Delivered $102K/year savings by restructuring use of warehouse equipment and personnel.

Optimized warehouse operations through development of metrics that boosted inventory accuracy and reduced claims, OSHA recordables, overtime and manpower hours.

TPL LOGISTICS, INC., Torrance, California · 2006 - 2009

Logistics division of TPL Metals, a supplier of commercial and alloy grade steel items.

General Manager

Directed all aspects of logistics operations for 2 facilities, including management of trucking fleet and equipment to staff in warehouse, dispatch, shipping/receiving, import, port drayage, rail drayage and safety departments. Negotiated corporate transportation. Managed equipment procurement, delivery preparations

and mobilizations, demobilizations. Maintained relationships with vendors, managed rental contracts and equipment purchases, audited invoices, held P&L responsibility and planned and implemented safety programs.

Key Achievements

Piloted start-up of a new trucking division, anticipated to deliver $1M in annual revenue.

Slashed overtime 80% and eliminated detention charges through re-coordination of inbound freight.

Reduced truck turnaround times over 60%, from 1.5 to .5 hours, by driving performance of shipping and receiving department.

DAVIS WIRE CORPORATION, Irwindale, California · 2001 - 2006

Wire Manufacturer

Transportation/Shipping Manager

Piloted transportation logistics and operations of a 200K-square foot warehouse, in an unionized environment. Scheduled and coordinated freight operations between 5 manufacturing facilities, while managing private fleet for local deliveries and 25 contract carriers shipping 40+ loads each day. In addition, managed rail drayage between Union Pacific and BNSF. Evaluated, identified and developed solutions to address problem areas. Software used: Internet Truck Stop, Dat 360 and Mercury Gate TMS.

Key Achievements:

Boosted profitability 12% through strategic monitoring of inventory and consolidation of shipments that optimized cost effectiveness of operations.

Delivered 13.8% and 10% savings, respectively, through negotiations of new pricing agreement with truckload carriers and of corporate transportation rates.

ALDWORTH COMPANY/GENERAL ELECTRIC, Mira Loma, California · 1999 - 2001

Aldworth - Nationwide Logistics Company

Terminal Manager (Contract position – hired out by General Electric Lighting)

Managed daily activities of 500K-sq ft warehouse, including import tracking, drayage operations, dispatch of drivers, private trucking fleet and multiple LTL and truck load carriers. Managed pack out line managers and personnel for pick and pack operation. Directed inbound stock for $50M inventory, oversaw carrier selection/negotiations and ensured adherence to OSHA and DOT safety guidelines. Provided training and coaching to new and existing employees. Routed all customer shipments according to customer instructions.

Key Achievements:

Eliminated need for outside carriers through implementation of harbor and rail programs for procurement of inbound freight.

Reduced overtime costs 50% through case studies of man-hours and establishment of minimum requirements.

Six Sigma

JAMES V. CAMARATA · Page 4 · adzp5f@r.postjobfree.com

CAREER NOTE: Previous roles: include Transportation Shipping Manager for Neurosmith, Shipping Supervisor for Accuride International and Operations/Warehouse Manager for Document Control System and Carnation Corporation.

EDUCATION & TRAINING

Diploma in Electro-Mechanical Design & Computer-Aided Design

MTI College, Santa Ana

Electronic & Computer Technology Training

Practical Schools, Anaheim, California

CERTIFICATIONS & TRAINING

Certificate of Training, Powered Industrial Lift Truck · Forklift Safety · Train the Trainer

DOT Training for Drivers of Hazmat Shipments · DOT Hazardous Materials General Awareness

Reasonable Suspicion Testing: Training for Supervisors · DOT Rules & regulations (incl. BIT inspection)

Indirect Air Carrier-Security Coordinator

Transportation Worker Identification Credential (TWIC)

TECHNICAL SKILLS

MS Windows, Excel & Word · Ajex Dispatch · Mercury Gate TMS · Truck Mate(TMW) · Mas 90

Solomon · Internet Truck Stop · Dat 360 · Macola · TMS · SB Cent · AS400 · Oracle

JAMES V. CAMARATA

416 Attlee Drive · Fate · Texas · 75189

310-***-**** · adzp5f@r.postjobfree.com

Dear Hiring Manager:

An astute corporate organization may appreciate that I am a proven leader with extensive progressively responsible transportation, logistics and fleet management experience. I possess strong analytical, interpersonal, organizational and communications skills. My highest priorities revolve around customer service, personal productivity, operational efficiency, safety, policy administration, cost control, revenue generation and the application of practical business judgment.

Generating substantial savings while ensuring the integrity and safety of transportation and warehouse operations is just one of the ways I have made a name for myself over the course of a 35+ year career that includes leadership of domestic and international activities for multiple employers. I am now looking to bring my expertise and energy to work for your company in a new and challenging position.

Key to my success is an in-depth understanding of the details and requirements involved in running a high-quality, safety-focused environment. From training teams on vital regulations and performance expectations to managing large fleets and contractor groups, I have gained the knowledge and experience needed to address and resolve issues before they impede progress and growth. My contributions cover a broad area, from cost-savings to efficiency improvements – in each case, they have helped build revenue and optimize productivity. I am confident that I can achieve the same positive results as a vital member of your management team.

Select highlights of my career thus far include:

Spearheading start-up of drayage operations, achieving profitability within 6 months. Generated $1M+ in new revenue by bringing in business of a leading U.S. freight forwarding company.

Optimized warehouse operations through development of metrics that boosted inventory accuracy and reduced claims, OSHA recordables, overtime and manpower hours.

Slashing overtime 80% and eliminated detention charges through re-coordination of inbound freight.

Delivering 13.8% and 10% savings, respectively, through negotiations of new pricing agreement with truck load carriers and of corporate transportation rates.

Eliminating 98% of shipping errors and charge backs through implementation of new shipping/receiving procedures that had a direct impact on productivity.

As is evidenced by the above, I am well equipped with the essential experience and knowledge needed to help to lead your organization to new levels of profitability and success. For a more detailed illustration of my background, please see the enclosed résumé and feel free to contact me at your earliest convenience.

Thank you in advance for your consideration. I look forward to hearing from you soon.

Sincerely,

James V. Camarata



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