IRIS CASTRO
**** ******** **. ******* ** *****
adzp52@r.postjobfree.com
I am searching for a career that will allow me to learn and grow while challenging myself and where my medical and customer service skills can be useful to maintain an important level of customer satisfaction.
EXPERIENCE
CURRENT
PHARMACY TECHNICIAN, Bay Area Pharmacy
Record medical information using the pharmacy's management software, Measuring, counting, and mixing medication for prescriptions, labeling, and packaging medications. 12/2022 TO 06/2023
PHARMACY TECHNICIAN, Walgreens
Record medical information using the pharmacy's management software, process prescriptions, and address any conflicts with customers or insurance billing companies. 10/2018 TO 10/2022
PATIENT CARE TECHNICIAN, MHS
Keep patients' rooms clean and sanitized while assisting the patients with everyday needs such as personal hygiene, drawing blood samples, monitor their vital signs and assisting the nursing staff with the medical treatments and perform basic nursing procedures. EDUCATION
2021
PHARMACY TECHNICIAN
Broward College
2018
PATIENT CARE TECHNICIAN
Hollywood Career Institute
2
SKILLS
• Experience dealing with a high
volume of customers efficiently.
• Navigating patients through
stressful and emotional
situations with empathy.
• Providing excellent customer
service.
• Resolving customer complaints.