Data Entry Customer Service
Resume:
Yolanda Jefferson
Clerical / Culinary
College Park, GA 30349
**************@*****.***
I’m a team player and ready to add my skills and experience to a team that can use my skill set as well as providing room for growth and advancement.
#readytowork
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Food Service Worker
DeKalb County School District - Decatur, GA
September 2015 to Present
Responsibilities
I cook and prepare food for the day as well as the next day. I serve the food as well as. Reaktor down and clean up the serve line.
Accomplishments
Team work, knowledge of kitchen skills and rules. Great time management skills. Ability to multiple tasks. Skills Used
Team worker, working well with others as well as working best under pressure. Data Entry Clerk
United Way - Atlanta, GA
November 2017 to January 2018
Entering pledges into spreadsheet to insure payment to different organizations. As well as stuffing envelopes, filing, scanning, and printing.
Prep Cook
Line - Alpharetta, GA
April 2013 to September 2015
Responsibilities
I work as a prep cook preparing food for the line to complete service as well as work several position on the line. From flat top, grill, fry and pizza oven. Accomplishments
I have a high volume of production on the line and prep. I work clean and I follow the recipe as well as the layout for plating.
Skills Used
Knife, cleaning, attention to detail and team player Tax Preparer
Liberty Tax Service - College Park, GA
September 2010 to April 2015
Prepared and enter tax returns to the IRS system. As well as processing payments. Data Entry Clerk
Jackson Hewitt Tax Service - Atlanta, GA
September 2006 to April 2015
Prepared and entered tax returns in the IRS for processing. As well as processed payments. Tax Preparer
IRS - Memphis, TN
December 2004 to April 2014
Responsibilities
Prepared and submitted tax returns into computerized system to generate check for client. Correct mistakes to ensure refunds for clients.
Made copies of need documents, faxed, and made phones calls when need to complete tax returns. Accomplishments
I did a average of 25 tax returns a day with a accuracy percent of 89. I had the highest correct return rate for 3 season straight. Skills Used
Data entry alpha and numerical, ten-key by touch and sight, and calculator skills. Fax machine, copier, printer, and numerous office equipment.
Cook/Cashier
Courtyard Marriott MidTown - Atlanta, GA
August 2008 to September 2011
Cooked and prepared food for services. Prepared sandwiches for breakfast and lunch as well as dinner service.
Prepared food for the next day. Worked the cash register as need but was more of the back of the house person.
Closing / Post Closing Specialist
Premier Mortgage - Memphis, TN
May 2006 to August 2008
Prepared and explained warehouse settlement statements and closing documents.
Prepared loan packages per lenders guidelines.
Checked compliance on all closed loans.
Tax Preparer
H&R Block - Memphis, TN
September 1999 to April 2008
Prepared and enter tac returns utilizing the IRS system. As well as took payments. Tax Examiner
H&R Block - Memphis, TN
December 1999 to February 2004
Correction of tax returns via computerized system. Corresponded with taxpayers to correct tax return via phone, fax and / or mail. Corresponded with other tax offices to correct tax returns. Education
Associate of Occupational Science in Computer Programming Le Cordon Bleu College of Culinary Art - Tucker, GA July 2010 to May 2012
Associate in Computer Programming
State Technical Institute - Memphis, TN
August 1992 to August 1993
Skills
• customer service. (10+ years)
• RECEPTIONIST (Less than 1 year)
• RETAIL SALES (6 years)
• Data Entry
• Typing
• Data-Entry
• Data Entry Operator
• Excel
• 10 Key Data Entry
• Food Preparation
• Microsoft Office
• Food Production
• Food Service
• Tax Experience
• POS
• Food Handling
• Food Safety
• Kitchen Experience
• Microsoft Word
• Meal Preparation
• Cleaning Experience
• Cash Handling
• Cooking
• Restaurant Experience
• Serving Experience
• Delivery Driver Experience
• Kitchen Management Experience
• Bartending
• Sales Experience (10+ years)
• Retail Sales (6 years)
• Cashiering
• Sales Support (10+ years)
• Culinary Experience
• Banquet Experience
• Clerical Experience
Certifications and Licenses
food handler certificate
Assessments
Food Safety — Highly Proficient
May 2020
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Highly Proficient
Data Entry Clerk — Familiar
April 2020
Maintaining data integrity by detecting errors
Full results: Familiar
Customer Focus & Orientation — Proficient
May 2020
Responding to customer situations with sensitivity Full results: Proficient
Data Entry — Proficient
May 2020
Entering data quickly and accurately
Full results: Proficient
Call Center Customer Service — Proficient
May 2020
Applying customer service skills in a call center setting. Full results: Proficient
Customer Service — Familiar
May 2020
Identifying and resolving common customer issues
Full results: Familiar
Delivery Driver — Highly Proficient
May 2020
Interpreting instructions, reading maps, and solving problems. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
Over eight years of 10-key experience both alpha and numerical Strong skills in customer service.
Detail originated.
Easy learner and dependable.
Hard worker.
Contact this candidate