Yolanda Jefferson

Clerical / Culinary

College Park, GA 30349

adzp4u@r.postjobfree.com

678-***-****

I’m a team player and ready to add my skills and experience to a team that can use my skill set as well as providing room for growth and advancement.

#readytowork

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Food Service Worker

DeKalb County School District - Decatur, GA

September 2015 to Present

Responsibilities

I cook and prepare food for the day as well as the next day. I serve the food as well as. Reaktor down and clean up the serve line.

Accomplishments

Team work, knowledge of kitchen skills and rules. Great time management skills. Ability to multiple tasks. Skills Used

Team worker, working well with others as well as working best under pressure. Data Entry Clerk

United Way - Atlanta, GA

November 2017 to January 2018

Entering pledges into spreadsheet to insure payment to different organizations. As well as stuffing envelopes, filing, scanning, and printing.

Prep Cook

Line - Alpharetta, GA

April 2013 to September 2015

Responsibilities

I work as a prep cook preparing food for the line to complete service as well as work several position on the line. From flat top, grill, fry and pizza oven. Accomplishments

I have a high volume of production on the line and prep. I work clean and I follow the recipe as well as the layout for plating.

Skills Used

Knife, cleaning, attention to detail and team player Tax Preparer

Liberty Tax Service - College Park, GA

September 2010 to April 2015

Prepared and enter tax returns to the IRS system. As well as processing payments. Data Entry Clerk

Jackson Hewitt Tax Service - Atlanta, GA

September 2006 to April 2015

Prepared and entered tax returns in the IRS for processing. As well as processed payments. Tax Preparer

IRS - Memphis, TN

December 2004 to April 2014

Responsibilities

Prepared and submitted tax returns into computerized system to generate check for client. Correct mistakes to ensure refunds for clients.

Made copies of need documents, faxed, and made phones calls when need to complete tax returns. Accomplishments

I did a average of 25 tax returns a day with a accuracy percent of 89. I had the highest correct return rate for 3 season straight. Skills Used

Data entry alpha and numerical, ten-key by touch and sight, and calculator skills. Fax machine, copier, printer, and numerous office equipment.

Cook/Cashier

Courtyard Marriott MidTown - Atlanta, GA

August 2008 to September 2011

Cooked and prepared food for services. Prepared sandwiches for breakfast and lunch as well as dinner service.

Prepared food for the next day. Worked the cash register as need but was more of the back of the house person.

Closing / Post Closing Specialist

Premier Mortgage - Memphis, TN

May 2006 to August 2008

Prepared and explained warehouse settlement statements and closing documents.

Prepared loan packages per lenders guidelines.

Checked compliance on all closed loans.

Tax Preparer

H&R Block - Memphis, TN

September 1999 to April 2008

Prepared and enter tac returns utilizing the IRS system. As well as took payments. Tax Examiner

H&R Block - Memphis, TN

December 1999 to February 2004

Correction of tax returns via computerized system. Corresponded with taxpayers to correct tax return via phone, fax and / or mail. Corresponded with other tax offices to correct tax returns. Education

Associate of Occupational Science in Computer Programming Le Cordon Bleu College of Culinary Art - Tucker, GA July 2010 to May 2012

Associate in Computer Programming

State Technical Institute - Memphis, TN

August 1992 to August 1993

Skills

• customer service. (10+ years)

• RECEPTIONIST (Less than 1 year)

• RETAIL SALES (6 years)

• Data Entry

• Typing

• Data-Entry

• Data Entry Operator

• Excel

• 10 Key Data Entry

• Food Preparation

• Microsoft Office

• Food Production

• Food Service

• Tax Experience

• POS

• Food Handling

• Food Safety

• Kitchen Experience

• Microsoft Word

• Meal Preparation

• Cleaning Experience

• Cash Handling

• Cooking

• Restaurant Experience

• Serving Experience

• Delivery Driver Experience

• Kitchen Management Experience

• Bartending

• Sales Experience (10+ years)

• Retail Sales (6 years)

• Cashiering

• Sales Support (10+ years)

• Culinary Experience

• Banquet Experience

• Clerical Experience

Certifications and Licenses

food handler certificate

Assessments

Food Safety — Highly Proficient

May 2020

Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Highly Proficient

Data Entry Clerk — Familiar

April 2020

Maintaining data integrity by detecting errors

Full results: Familiar

Customer Focus & Orientation — Proficient

May 2020

Responding to customer situations with sensitivity Full results: Proficient

Data Entry — Proficient

May 2020

Entering data quickly and accurately

Full results: Proficient

Call Center Customer Service — Proficient

May 2020

Applying customer service skills in a call center setting. Full results: Proficient

Customer Service — Familiar

May 2020

Identifying and resolving common customer issues

Full results: Familiar

Delivery Driver — Highly Proficient

May 2020

Interpreting instructions, reading maps, and solving problems. Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS

Over eight years of 10-key experience both alpha and numerical Strong skills in customer service.

Detail originated.

Easy learner and dependable.

Hard worker.

Contact this candidate