Eden Tokong Sabalo

Al Zafarana building A

**th St. Hor Al Anz Abu Hail

Dubai UAE

Contact #: +971-*********

Email Address: adzp4s@r.postjobfree.com

OBJECTIVE(S): To be able to use my strong organizational skills, educational background and ability to work well with others.

WORK EXPERIENCE

World of Champion Gym

Al Zafarana Building Abu hail

Waitress

October 12- to present

Moscow Hotel

Al Maktoum Road- Dubai

Waitress

April 11,2022 – October 11,2022

● General Purpose

-To accurately and completely take food and beverage orders, efficiently serve food and beverages to customers and attend to customer’s needs.

● Main Duties and Responsibilities

- Greet customers politely as they enter the restaurant.

-Maintain an up-to-date working knowledge of the menu items and daily specials.

-Answer inquiries about food and beverage items on the menu.

-Monitor customer’s needs and promptly handle request

-Handle customer complaints in a polite and professional manner

-Maintain a clean and organized service area.

Yi Fang Taiwan Fruit Tea

Circuit Lane Makati City

Team Leader/Head Barista

December 01,2019 – September 2021

● Main Duties and Responsibilities

-Greeting customers and delivering excellent customer service.

-Preparing coffees and other beverages to a high standard of taste and quality.

-Making recommendations to customers and answering any questions.

-Coordinate orders for junior barista to ensure a smooth customer experience.

-Manage order for stocks and supplies.

-Maintain and clean machines.Organize service where needed.

-Train and set standard for junior baristas.

-Monitor and maintain hygiene and cleaning standards.

-Liaise with roasters and management to ensure the smooth running of operations and delivery of quality products.

City of Dreams/VIP CASINO

Pasay City

Casino Roller

November 05, 2018 – November 2019

•Main Duties and Responsibilities

-Market the services of casino to existing and prospective players

-Provides varieties of services to casino players with the aim of converting them to regular and loyal customers of the casino.

-Cater for the needs of the players while they are within the casino

-Attends to players needs and ensures compliance to casino rules, regulations, procedures and policies.

-Send emails or place calls to players to promote the image and services of the casino

-Oversee the promotion and progress of the loyalty programs organized by the casino

-Determine the level of complimentary to be given to any particular player

-Oversees service delivery to the players

-Ensure players are satisfied with the services provided by the casino

-Listen to complaints and concerns of clients and get them resolved without delay

-Coordinate all special events organized by the casino towards attracting new clients Amman Rotana Hotel

Amman City, Jordan

Bar Waitress

January 06 2017-May 06 2017

•General Purpose

-As a Bar waitress you will ensure that all guests are served to the company standard in the Bar or Lounge areas.

-Ensure that the highest standards of hospitality and welcome are demonstrated at all times within all food and beverages areas.

-Additionally you will serve and explain drinks, cocktails and coffees to guests including ingredients and discussing any allergy information.

-Take and deliver accurate drink orders to guest as per hotel standards.

•Main Duties and Responsibilities

-Greeting the guest and taking drink and food orders.

-Staying attentive to the needs of guests.

-Always respond to guest request in timely, friendly and efficient manner.

-Good knowledge of wine selection, wine service and Beer service.

-Ensuring that the bar and lounge stations are fully stocked, clean and tidy at all times. AllDay Café

Jupiter St cor Polaris St Bel Air Makati City

Barista

July 9, 2015-April 23, 2016

•Main Duties and Responsibilities

-Preparing and serbing hot and cold drinks such as coffee, tea, artisan, and specialty beverages.

-Cleaning and sanitizing work areas,utensils and equipment.

-Cleaning service and seating areas.

- Describing menu items and suggesting products to customers. Google

San Francisco, United States / Home-based

Web Content Analysis

April 12, 2012- February 28, 2013

-Assess and interpret date including advertising copy, web content, translations, product description, and print media.

-Developing,modifying and antaning broad/complex computer systems.

-Understanding of traffic drivers.

SEMINARS/TRAINING ATTENDED

Chef’s on Parade

• Food Safety March 2013

SMX Convention Center

Mall of Asia, Pasay

• HACCP 101 March 2013

(Nine Step Program) SMX Convention Center

Mall of Asia, Pasay

• How to Work with Chocolates March 2013

SMX Convention Center

Mall of Asia, Pasay

• Fruit and Vegetable Carving March 2013

SMX Convention Center

Mall of Asia, Pasay

• Immersion Program October 25-26 2014

The B Hotel

Madrigal Muntinlupa City

On the Job Training

• F&B/Housekeeping April -May 2014

Eurotel

Las Piñas City

• Front Desk/F&B/Housekeeping January-March 2015

JupiterSuites Hotel, Makati Ave.

SKILLS

TESDA

Baking Pastry Production National Cooking NC II

EDUCATIONAL BACKGROUND

Christ the King College of Science and Technology 2011-2015 Hotel and Restaurant Management Alabang Muntinlupa STI College Las Piñas 2010-2011

Hospitality Restaurant Management (undergrad) Las Piñas City Rizal Experimental Station and Pilot School of Cottage Industries Secondary Studies 2006-2010

Las Piñas City

Talon Elementary School 1998-2004

Primary Studies Las Piñas City

PERSONAL BACKGROUND

Age : 29

Date of Birth : October 14, 1993

Sex : Female

Height : 5’2

Weight : 50kg

Language Spoken : Tagalog and English

Eden T. Sabalo

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