CONTACT

Address : Conway, AR *****

Phone : 501-***-****

Email : adzp43@r.postjobfree.com

WWW : Bold Profile

SKILLS

• Excellent Communication Skills

Proficient utilizing Microsoft Office

applications

•

Adaptable to various software

programs

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Eager and willing to learn new

processes & methods

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Respectful, flexible, and easy to work

with

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Focused on Superior Customer

Satisfaction

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Accounts Payable and Accounts

Receivable

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Organizational Fundraising &

Volunteer Relations

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• Time Management

• Billing and Invoicing

• Biweekly Payroll Processing

• Well-versed in confidentiality

EDUCATION

Bachelor of Arts : Liberal Arts And

Sciences

University of Arkansas At Little Rock

- Little Rock, AR

• 3.57 GPA

• cum laude graduate

Phyllis A. Keltner Scholarship for

Women Scholarship Recipient

•

• Awarded 1-year fully paid scholarship

• Dean's List Multiple semesters

Relevant Coursework: Psychology,

Professional & Technical Writing,

Business Management, Accounting

•

PROFESSIONAL SUMMARY

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. WORK HISTORY

INSIDE SALES MANAGER, 06/2022 to Current

Lakeside Recycling Systems (LRS) - Morrilton, AR

OFFICE OPERATIONS / EVENTS MANAGER, 10/2019 to 06/2022 Crafton Tull & Associates, Inc. - Conway, AR

HUMAN RESOURCES GENERALIST INTERN, 10/2018 to 05/2019 Acxiom, LLC - Conway, AR

Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.

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Secured new accounts by strategically pursuing leads, generating over

$25,000.00 in revenue monthly.

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Worked closely with other departments to promote products and marketing campaigns.

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Managed accounts to retain existing relationships and grow share of business.

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• Updated accounts and maintained long-term relationships with clients. Participated in weekly sales meetings, collecting data from each outside sales representative to compile into financial reports for CFO.

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• Organized and updated databases, records and other information resources. Cultivated strong relationships with vendors and partners supporting administrative operations.

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Identified opportunities to streamline processes and improve office operations and efficiency.

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• Coordinated office events, seminars and meetings for staff and clients.

• Created reports, presentations and other materials for executive staff. Implemented project management techniques to overcome obstacles and increase team productivity.

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• Completed bi-weekly payroll for 65+ employees.

Optimized organizational systems for payment collections, AP/and recordkeeping.

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Reported to senior management on organizational performance and progress toward goals.

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Created, maintained and updated filing systems for paper and electronic documents.

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Created process documentation by working with subject matter experts and authored 6 Knowledge Articles: Short-Term Disability; Gift Taxes; Adoption

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JO ANN THOMPSON

EXTRACURRICULAR

* I love to work in my vegetable garden

in my downtime, as well as search

through flea markets and yard sales for

various "treasures." You know, "One

man's trash :)

* In one of my college classes, Creative

Writing, I developed a passion for

writing, so I am an amateur author. I

enjoy True Crime so a lot of my time is

spent voraciously pouring over

non-fiction articles, books, and

television shows for book ideas.

MEMBERSHIP ACCOUNTS MANAGER, 05/2015 to 10/2018

American Case Management Association (ACMA) - Little Rock, AR EXECUTIVE ASSISTANT, 04/2006 to 04/2015

University Of Arkansas For Medical Sciences, UAMS - Little Rock, AR Assistance; Education/Tuition Reimbursement; Platinum Club; Employee Baby Gift Mailouts.

• Developed strong written and verbal communication skills. Maintained relationships with personnel using strong collaboration and teamwork skills.

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Filed paperwork, sorted, and delivered mail and maintained office organization.

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Updated and maintained employee records to respond quickly to requests for information.

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• Drafted technical documents, social media posts and internal memoranda. Identified, developed, and evaluated reports and data to determine opportunities for membership improvement and growth.

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Completed filings and upheld strict compliance with regulatory agencies and supervisors.

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Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.

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Managed 8,000+ case management membership accounts for licensure maintenance through continuing education.

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Invoiced memberships, received payments and posted to accounts, balanced funds, batched them and forwarded to accounting department for final processing.

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Developed and presented live webinars, developed new member benefits and initiatives. Professional presentation and superior customer service skills

(verbal and written).

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• 50% travel across U.S. setting up sales conventions.

• Consistently exceeded sales goals of 20% of conference attendees. Developed contract proposals and Letters of Agreement for potential organizational memberships.

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• Completed expense reports.

Prepared and submitted winning grant proposal in collaboration with Dr. Eldon Shultz, College of Medicine, Department of Pediatrics Chief Medical Officer, $1.6 million Federal grant for new Autism research.

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Purchased all laptops, computer equipment, cell phones, printers, and any office equipment or supplies needed for Department of Pediatrics, Developmental Rehabilitation.

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• Handled confidential and sensitive information with discretion and tact. Processed travel expenses and reimbursements for executive team and senior management group.

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• Used advanced software to prepare documents, reports, and presentations. Worked with senior management to initiate new projects and assist in various processes.

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Submitted paperwork to State of AR for Medical License Renewals for College of Medicine, Department of Pediatrics, Developmental Rehabilitation professional medical personnel.

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Placed ads for new hires, walked through onboarding, exit interviews, maintained budgets on grants and e-fund accounts, reimbursed travel expenses, acted on behalf of Administrator.

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Contact this candidate