AZIZAH VANY

**** ********* ** • York, PA***** • Cell: 717-***-**** • Email: adzoyk@r.postjobfree.com

QUALIFICATION SUMMARY

Results-focused, quality-driven with experience in customer service and sales, demonstrating consistent achievement of objectives, and dedication to organizational goals.

Core Knowledge & Skill Areas:

Organizational Skills

Interpersonal Skills

Communication Skills

Customer Service

Proficient in Cash Management

Administrative Skills

PROFESSIONAL EXPERIENCE

Trap Beauty Collection

January 2020 – Present

CHIEF EXECUTIVE OFFICER (CEO)/ OWNER/ FOUNDER

Organize and set up events for retail services

Oversee day to day operations such as planning and ordering merchandise.

Maintaining the physical facilities, managing inventory, monitoring expenditures and receipts, and maintaining good public relations

Defining the product, planning the promotion, production, sales and budgeting for the business with the aim of making profit

Community Resources Olympia, WA

January 2019 – May 2020

DIRECT SUPPORT PROFESSIONAL

Worked to improve, enrich and respect the lives of individuals with developmental, physical, and mental disabilities

Developed and implemented behavioral management care plans

Completes and updates all daily, weekly and monthly records, reports, logs, casework notes, administrative paperwork, fiscal reports, and medical records in an accurate, timely, and professional manner

Developed and implemented plans for individuals to achieve greater independence, their daily goals, and community integration

Assisted with day-by-day operations of the residence accordance with regulatory requirements, agency policy and quality program standards.

Trained in providing medication to residents

Tracked and helped administer prescribed medications.

Transports individuals in personal and/or company vehicle for community outings or scheduled appointments

Full Steam Staffing Lacey, WA August 2018 – January 2019

DRY CLERK

Collects and distributes shipping paperwork to appropriate office staff.

Ensures that a receiving record is created for all materials (corrugate, labels, etc.) being received and product is pallet tagged.

Enters receipts into receiving log.

Ensures that personnel passing through or around shipping/receiving are in compliance with quality standards.

Process all shipment orders in inventory system (PM0) and ensure all product shipped is scanned accurately.

Popeye’s Chicken Lacey, WA February 2018 – September 2018

TEAM MEMBER

Recorded customer orders and repeated them back in a clear and understandable tone to ensure accuracy, and the utmost customer satisfaction.

Handled, prepared and served food orders to customers in a swift, timely and efficient manner.

Resolved customer complaints and ensured their satisfaction and when necessary, escalated the issue to manager only when conflict resolution needed approval.

Cleaned and sanitized entire areas of the store, including workstations, holding areas, the lobby, and parking lot to ensure cleanliness and maintain a healthy and safe environment for customers and team members alike.

Sneaker Villa Harrisburg, PA December 2016 – August 2017

SALES ASSOCIATES

Demonstrates merchandise according to company guidelines and product knowledge.

Assists with merchandising, stocking and general upkeep of the store.

Responsible for selling store merchandise to guests while maintaining the company's standard in customer service

Recommended merchandise to customers based on their needs and preferences

Maintain knowledge of current sales and promotions

Built relationship with customers to increase likelihood of repeat business

Described product to customers and accurately explained details and care of merchants

Operate cash register for cash, check and credit card transactions.

EDUCATION:

Purdue University January 2020 to Present

Major: Business Administration

US Navy – Naval Training Center Great Lakes, IL

August 2017 to October 2017

Sailor in Training

Camp Hill High School Camp Hill, PA September 2013 to June 2017

COMPUTER/ OFFICE SKILLS:

Microsoft Office Suite: Word, Excel, Outlook, and PowerPoint

Office Equipment: Printer, Copier, Scanner, and Fax

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